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user services

USER SERVICES COORDINATOR, Boston University, (Boston, MA)

Job Description The Boston University Libraries are seeking three User Services Coordinators, who meets the research and curricular needs of Boston University Libraries’ visitors by coordinating and monitoring the daily operations of the library’s service desks. The User Coordinators are responsible for mentoring, monitoring, and managing the efforts of the library’s student workforce. The Libraries…


USER SERVICES ASSISTANT, Boston University, (Boston, MA)

Job Description The Boston University Libraries are seeking a User Services Assistant, who can deliver excellent, welcoming, and responsive customer service to the University and extended user communities. Providing access to library services, resources, collections, and equipment at one or more of the Libraries’ service points, the User Services Assistant actively listens to questions and…


HEAD OF USER SERVICES, BUMC Alumni Medical Library, (Boston, MA)

Job Description The Alumni Medical Library at Boston University seeks a collaborative professional to serve as Head of User Services, having broad responsibility over access services, library acquisitions and assessment. Reporting to the Associate Director of Collections and User Services, the Head of User Services oversees the access services functions of the library, including library…


Associate Director User Services & Assessment, University of North Carolina Wilmington, Wilmington, NC

Description: The Associate Director provides expertise and leadership for User Services, one of five major functional divisions in the University of North Carolina Wilmington’s Randall Library. This position oversees circulation operations, information desk services (including email, phone, and chat services), staff and student employees, stack maintenance, and reserves. This position also coordinates assessment activities for…