Library Associate – STEAM, Cambridge Public Library (Cambridge, MA)

Posted October 15, 2026

Description:
Under the general supervision of Manager of the Hive and Manager of Library STEAM Programs, provides exceptional service in The Hive makerspace and other areas as needed and assists patrons with their use of a range of technologies.

Please see the full job description for complete information regarding of responsibilities, qualifications, and working environment.

Position Duties:

Responsible for overseeing The Hive during scheduled shifts.
Maintains the orderly function of The Hive, including communicating with the Manager of the Hive, Manager of Library STEAM Programs, Manager of Innovation & Technology and other IT staff, enforcing the policies of the space and the library, and troubleshooting technical issues.
Introduces patrons to the space; leads safety orientation and trainings on individual equipment; Responds to inquiries about use of the space and technologies in it.
Provides technical support and strategies to implement project design/fabricate prototypes to a wide variety of users inside The Hive and in other locations as required.
Provides training, orientations, logistical, and technical support to staff and patrons.
Provides instructions and assistance with use of the various technologies in the space including but not limited to 3D printers, laser cutters, vinyl cutters, routers. sewing machines, Augmented and Virtual Reality equipment, and recording equipment.
In partnership with the Hive Manager and Manager of Library STEAM Programs, develops, prepares, and presents programs and learning opportunities.
Assists patrons in booking equipment and/or studios. Checks patrons in for studio or equipment bookings and sets up/tears down between bookings.
Performs routine maintenance on Hive equipment.
Inventories and tracks equipment and identifies and reports any equipment needing repair or replacement.
Works across Library and City locations, as well as at various community spaces and events as needed.
Attends meetings and professional development opportunities to stay abreast of technological changes and updates.
Assists with implementing and maintaining patron badging system.
Create and maintain documentation in the department knowledge base.
Provide excellent customer service both internally and externally and perform job responsibilities in a professional manner.
Perform other related duties and responsibilities as assigned for the good of the department and library.

Qualifications:

A Bachelor’s degree or coursework beyond high school, especially in an area of STEAM or maker technologies.
Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism.
Prior employment relevant to STEAM or education which indicates an ability to successfully perform the duties of the job.
Previous use or a variety of makerspace equipment and technologies, including 3D printing, laser cutting, vinyl cutting, sewing, audio and video recording, and the use of basic hand tools in a lab or educational setting is highly desirable.
Experience providing instruction in one-on-one and group learning environments

Hours and Compensation:

The pay rate for this position is $34.47 – $37.90 per hour. The work week is 30 hours assigned in the best interests of the library; nights and weekends may be required; flexibility is required. The initial schedule will be:

Tuesday: 12:30 – 9:00
Wednesday: 12:30 – 9:00
Thursday: 12:30 – 9:00
Saturday: 8:30 – 5:00

How to Apply:

Please upload a resume and cover letter to the City of Cambridge application portal.