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Enterprise Records Officer, State of Oregon (Salem, OR/Remote)

We are hiring two Enterprise Records Officer’s (Operations & Policy Analyst 1) to join our Records Management Unit (RMU) team. In this position, you will ensure enterprise-wide records management compliance for ODHS, OHA, and Shared Services by coordinating with programs and teams across the enterprise to update and implement the Special Retention Schedules for all programs and associated program records.

While this position is based in Salem, the selected candidate will have the ability to work remotely anywhere within the United States of America. If you decide to come into the Salem, Oregon office location, we have drop-in stations.

If want to work with a diverse team that is dedicated to developing a more systemically equitable and sustainable approach towards records management, this position is for you.

What you need to qualify

A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills.
Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Preferred: Bachelor of Library Science, Bachelor of Science in Information Science (BSIS) or Records Management.

Essential attributes

We are looking for candidates with:

  • Coach and Guide: Ability to coach and guide programs/teams/units through the process and development of Special Records Retention Schedules. Active listening, empathy, fostering a growth mindset, and meeting people where they are to address their unique needs.
  • Relationship Building: Capability to connect and create authentic relationships with others, successfully collaborating and connecting with partners across the agency. Initiative and creativity in identifying spaces to be part of that lead to strength in relationships and expanded internal networks.
  • Grit and Determination: Ability to persevering through challenging conversations while advocating and negotiating the value and/or importance of the work occurring or to happen. The determination to think outside of the box and offer plain language explanations of potentially jargony and/or challenging compliance concepts with individuals, and meeting individuals where they are.
  • Cultural Intelligence: Ability to intentionally and meaningfully consider and be agile to diverse cultural identities, exhibit empathy, respect, and openness towards people from different backgrounds, enabling seamless collaboration and fostering an inclusive work environment. Ability to demonstrate a commitment to lifelong learning about various cultures and perspectives, enhancing capacity to communicate and work effectively in the workplace.
  • Customer Service: Have a proactive and solution-oriented mindset, consistently approaching the work with the mindset of how to help and provide others with positive experiences/interactions. The ability to empathize, actively listen to needs, and provide timely and effective solutions.
  • Development of Psychologically Safe Environments and Brave Spaces: A commitment to fostering trust, respect, belonging and open communication among team members. They should possess strong interpersonal skills, including emotional intelligence and self-reflection of how they show up in spaces, to ensure all employees feel valued and supported in expressing their thoughts and ideas without fear of judgment.
  • Computer and Systems Understanding: Skills and knowledge of computer systems such as M365 environments, Outlook email, File Explorer, and understanding of records management software systems.

Please be sure to clearly describe how you meet these attributes within your Workday profile or Resume. These attributes will be used to determine which candidates will be selected to move forward in the process. 

Your duties at a glance

The Records Management Unit (RMU) resides within Imaging and Records Management Services (IRMS) and is part of the Department of Human Services Shared Services Section. The RMU provides support in program integrity efforts at the department by contributing to the processing of various Oregon Department of Human Services (ODHS) and Oregon Health Authority (OHA) documents and supporting overall records management compliance with the agency.

How to Apply

The link to apply is here:–DHS–Summer-Street/Enterprise-Records-Officer–Operation—Policy-Analyst-1-Multiple-Positions-_REQ-149295-1