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customer support

Circulation Assistant, Billerica Public Library, Billerica, MA

Description: The Town of Billerica seeks qualified applicants for a part-time (24.5 hours per week) Circulation Assistant position at the Billerica Public Library. The Circulation Assistant provides excellent customer service to all patrons both in person and over the phone. The duties of this position consist of a variety of circulation tasks including checking books…


Customer Training Services Intern, EBSCO Industries Inc., Ipswich, MA

Description: Date: Apr 7, 2021 Location: Ipswich, MA, US, 01938 Company: EBSCO Industries Inc EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA,…


Temporary Customer Support Specialist, Merrimack Valley Library Consortium, North Andover, MA

Description: The Temporary Customer Support Specialist is a team-oriented individual, responsible for assisting theCollaborative Services Librarian in providing high-quality member support and consulting services to MVLC libraries. In addition to managing the MVLC Helpdesk/ticketing system, the Temporary Customer Support Specialist plays a key role in network communications and project-based administrative support. The Temporary Customer Support…