Library Assistant, Morse Institute Library, (Natick, MA)
Posted October 26, 2026
Job Description
The Library Assistant is responsible for staffing the service points of the Morse Institute Library in Children’s and General Circulation and providing excellent customer service to the community of Natick. The employee also assists other library staff in the creation of promotional materials and book displays, and performs other specific tasks as assigned by the department supervisor and/or Library Administration.
Position Duties
- Provides excellent customer service to the community of Natick, and the patrons of the Morse Institute Library in Children’s and General Circulation.
- Utilizes the Integrated Library System (ILS) to charge, discharge, and renew library materials at the service desks or curbside. Utilizes appropriate library software to manage patron reservations and fulfill patron requests.
- Registers new patrons for library cards and manages patron records within the ILS.
- Answers telephone calls and replies to emails from library patrons.
- Shelves library materials as needed, and assists patrons in locating and retrieving library materials. Sorts and organizes the delivery of library materials to and from Minuteman libraries.
Qualification
- High school diploma or equivalent
- At least one year of customer service with demonstrated ability to work with a diverse population
- Knowledge of and experience with library materials.
- Previous library experience, bilingual abilities, and knowledge of Sierra ILS software is preferred, but not required.
- Ability to establish and maintain effective working relationships with the public and other library personnel.
- Ability to work well in a team environment.
- Skill in working with a diverse population of staff and patrons.
- Excellent communication and interpersonal skills.
- Ability to lift up to 30 pound and push book trucks weighing in excess of 100 pounds.
- Ability to read documents for general understanding and for analytical purposes on a daily basis.
Hours & Compensation
Weekly hours: 25-30 hours per week; Varies as needed
Pay rate: $23.41/hour
How to Apply
To learn more about this position and to apply, please visit the official job posting, linked here.
Contact [email protected] with any questions.