Information Access and Building Operations Assistant, Dartmouth Libraries (Hanover, NH)

Posted October 5, 2026

Job Description

The Information Access and Building Operations Assistant plays a key role in the Libraries’ vision to be the intellectual home of open and collaborative inquiry. This predominantly frontline position is administrative and operational, with emphasis on providing exceptional customer service that is personable and approachable, fostering a welcoming and accessible environment for all. Based at the iconic Baker-Berry Library, at the heart of Dartmouth’s campus, they will join colleagues dedicated to the discovery and access of our world-class collections, diverse spaces, and research expertise, contributing to Dartmouth’s rich academic and cultural life.

Reporting to the Head of Facilities, Access and Delivery Services, the Information Access and Building Operations Assistant also assists with the day-to-day operations of some of our facilities. This includes scheduling and facilitating maintenance of our buildings, spaces, and grounds to sustain a high level of facility functionality and cleanliness. They’ll apply excellent administration, communication, and relationship-building skills to ensure our community positively experiences the Libraries.

This is an onsite-only work location position.

Position Duties

Staffs public service desks at Baker-Berry Library, providing frontline customer service. Responds to information requests, refers questions as appropriate, and guides student workers as needed. May serve as the lead staff member responsible for Baker-Berry Library on assigned weekends, intersessions, and holidays.
Assists with scheduling and facilitating maintenance of some Dartmouth Libraries’ buildings, spaces, and grounds. Assists with coordination of custodial services to help maintain a high level of facility cleanliness. Maintains communication with Baker-Berry Library evening staff regarding any late-night facilities and custodial issues.
In the absence of the Head of Facilities Access and Delivery Services, triages questions from campus partners and contractors regarding work conducted in the Libraries’ spaces.
Participates on relevant Dartmouth Libraries committees and task forces representing Access Services. Actively engages in ongoing professional development.
Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
Performs other duties as assigned.

Qualifications

Required:

Bachelor’s degree plus 3 plus year(s) of position relevant experience or equivalent combination of education and experience
Strong service orientation and excellent communication skills when working with the community, including faculty, students, staff, the public, and facilities-related contractors
Demonstrated ability to organize work efficiently and set and modify work priorities as needed
Work collaboratively in a team-based environment.
Ability to lift and carry up to 50 lbs.
Computer proficiency, including essential Microsoft software applications

Preferred:

2 plus years of experience in building operations, facilities maintenance, custodial work, or the equivalent
2 plus years of experience providing customer service in a library environment

Hours & Compensation

Schedule: 9:30 a.m. – 6 p.m Sunday – Thursday
Hiring Range: $23.02 – $26.43

How to Apply

To learn more about this position and to apply, please visit the official job posting, linked here.