Records Analyst-Trainer, NYC Department of Records & Information Services, (New York, NY)
Posted August 11, 2026
Job Description:
The Department of Records & Information Services (DORIS) is seeking a highly responsible individual to serve as a Records Analyst/Trainer in the Municipal Records Management Division (MRMD). DORIS is responsible for establishing and implementing City-wide records management policies and protocols. The experienced records analyst will be part of an expert team working with New York City agencies to support records management programs and the implementation of records management requirements across City government. Working closely with the Director of Municipal Records Management, the Records Analyst-Trainer will assist in developing training materials and programs, create written guidance and best practice documentation, support records management applications, and act as a liaison to provide direct Records Management support to City agency Records Management Officers, Records Access Officers, and Appeals Officers.
Position Duties:
Under supervision, the selected candidate will perform duties that include, but are not limited to, the following:
- Serve as a resource to City agencies on records management policies, procedures, and best practices.
- Assist with the administration, maintenance, and support of records management applications.
- Manage user accounts, agency portal access, and system permissions.
- Provide training and technical assistance to Records Management Officers (RMOs), Records Access Officers, Appeals Officers and agency staff on records management requirements, policies, procedures, and system use.
- Develop and update training materials, user guides, and technical documentation.
- Troubleshoot application issues and coordinate with technical staff to resolve system problems.
- Perform system testing and quality assurance for application updates and enhancements.
- Assist with citywide records surveys, data collection, analysis, and reporting.
- Research records management standards and best practices and assist with the development of guidance and program resources.
- Contribute to records management projects and other division initiatives.
- Prepare reports and maintain records related to program activities, training, and system use.
- Work independently, with appropriate supervision, exercising sound judgment, initiative, and attention to detail.
Qualifications:
- A master’s degree from an accredited college in Library Science, Archival Science, American History,
Political Science, or a related area; or - A baccalaureate degree form an accredited college and one year full-time professional experience in
archival, records management or library work; or - Education and/or experience equivalent to “1” or “2” above. However, all candidates must have the
baccalaureate degree from an accredited college.
Preferred Skills:
- Excellent organizational, communication and project management skills.
- Ability to create structured learning programs and materials
- Experience leading effective workshops, training sessions, and group discussions.
- Working knowledge of SharePoint usage and configuration
- Knowledge of records management practices and principles.
- Proficiency with MS Office Suite (Word / Excel / PowerPoint)
- Lifting is required
Hours & Compensation:
This is a full-time position. Due to the necessary duties of this position, the candidate may be required to be on call and/or work various shifts such as weekends and/or evening shifts.
Salary Range: $51,239.00 – $58,925.00-$73,616.00
How To Apply:
To learn more about this position and to apply, please visit the official job posting, linked here.
Residency Requirement:
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.