Knowledge and Learning Services Assistant, Darien Library (Darien, CT)

Posted July 29, 2026

Darien Library seeks a friendly, energetic self-starter and life-long learner with excellent information-seeking and technology skills. The successful candidate will provide extraordinary customer service, research help, and tech support to Library users. The ideal candidate finds joy in helping others, is perpetually eager to learn new things, and is excited to work with people from all walks of life.

Duties & Responsibilities

• Provide exceptional service to patrons who visit our active Reference Desk and Technology Help Desk.
• Provide traditional and virtual reference assistance.
• Oversee activity on the Second Floor and Mezzanine.
• Maintain a current knowledge of the Library’s electronic resources including databases and links from the Research page, as well as resources provided by the State Library and other freely available resources.
• Utilize appropriate reference resources to connect patrons to the information they seek.
• Assist patrons with print and digital resources, including via Libby, Hoopla, and ComicsPlus.
• Assist patrons with computer hardware and software, including printers and scanners.
• Provide Notary Public Services.
• Other duties as assigned.

Qualifications

• MLIS degree or a degree in progress at an ALA-accredited library sciences or information sciences graduate program.
• Excellent customer service and reference skills.
• Demonstrated ability to communicate complex concepts in simple, easy-to-understand terms.
• Ability to self-start, multitask, and manage time effectively.
• Clear and direct oral and written communication skills.
• Ability to type quickly and accurately.
• Knowledge of Microsoft Office Suite, especially Outlook, Word, and Excel.
• Multilingual candidates, or those with a functional knowledge of another language, are desirable.

Schedule

This is a part-time position with no benefits. The candidate will work an average of 12-20 hours per week, including evenings and weekends, plus additional shifts as needed, not to exceed 29 hours per week. This schedule is for planning purposes only. Actual hours may vary and are subject to modification due to staffing needs, programming, or other operational demands of the Library.

Salary 

$22-$29.50 an hour, commensurate with experience and CLA minimum requirements.

How to Apply

To apply, please email your cover letter and resume to Bree Marsden, HR Manager, at [email protected]. Please make your subject line PT KLS Assistant.