Public Services and Instruction Intern, Boston College, (Chestnut Hill, MA)

Posted May 18, 2026

Job Description:

John J. Burns Library at Boston College is seeking a Public Services and Instruction Intern who is currently
enrolled in a MLIS/MLS program. This role is a paid opportunity for graduate students to gain archives
and special collections instruction and public services experience.

Position Duties:

Provide high levels of support for Burns Library Instruction and Public Services, including:
Assisting with instruction session planning, preparation, and digital activities
Assisting in instruction sessions led by Burns Public Services staff
Answering ready and in-depth reference questions, for both in-person and remote researchers
Reading room monitoring
- Registering users in the request management system (Aeon)
- Informing patrons of policies and procedures
- Circulating rare/unique, fragile materials
- Recognizing materials in need of conservation and submitting requests
- Opening and closing reading room duties
Delivering copy requests and digital content in a timely manner
Assisting with outreach activities such as social media posts, online and physical exhibit creation, and researching and writing blog posts.
Indirect supervision of student workers

Qualifications:

Required:
Current enrollment in a MLIS/MLS program
Availability for weekday hours Monday through Friday, 9 am – 5 pm with occasional Wednesday evening shifts from 5-8 pm. (Flexible with a minimum of 10 hours per week; a maximum of 15 hours per week)
Curiosity about library instruction, outreach, and special collections and archives work
An orientation to public services work and an interest and curiosity about reference and instruction
An understanding of information organization, research practices, and library support services
Excellent reference service skills

Preferred:

One year commitment
Completion of Information Sources & Services coursework
Coursework in history or a related field

Hours & Compensation:

A minimum of 10 hours per week; a maximum of 15 hours per week
Position renewed on a semester basis
Pay rate is $20.00/hour.

How To Apply:

Please send a resume and cover letter to Marta Crilly at [email protected]