Digital Records Coordinator, Massachusetts Trial Court, (Worcester, MA)

Posted May 11, 2026

Job Description:

Working within the Office of Records Management (ORM), the Digital Records Coordinator is responsible for monitoring and supporting fidelity to a variety of Records Management and digital record keeping projects. Duties include digital conversion and the digitization of administrative and court records, and collections, conducting surveys and ensuring projects are proceeding as designed and on schedule. The Digital Records Coordinator will be responsible for the Trial Court’s Digital Records Management Project and will assist in the development of a digital conversion and preservation strategy for unique, sequestered, administrative and fragile court records. The Digital Records Coordinator will ensure all laws, court rules, regulations, and standards for court records programs and services are met, including but not limited to Supreme Judicial Court Rule 1:11 relative to the disposal of court papers and records for retention.

Position Duties:

Primarily responsible for the Trial Court’s Digital Records Management Project and the development of a digital conversion and preservation strategy for court records, in adherence with digital records rules and guidelines;
Oversee all digitization projects within the Record Centers and statewide Records Management projects;
Performs fiscal planning, including providing financial projections and participating in the decision-making on how resources will be expended;
Responds to court based or public inquiries on various departmental initiatives or statewide programs and projects relative to digital records management;
Responsible for identifying operational problems and makes recommendations to resolve those issues relative to the Trial Court’s Digital Records Management Project, which may include recommending changes to existing policies, procedures, and forms, or developing new ones.
Establish educational and training opportunities on the digitization of court records for personnel, and creates PowerPoint presentations of digital project updates;
Responsible for digital records management and software applications to inventory and research digital court collections, and update digital database systems;
Oversees the digitization of court records, maintains accurate and complete digital records, updates digital database information, and maintains monthly digital statistics and data;
Provides on-site and off-site technical assistance to statewide court departments and divisions on the digital records management project;
Performs a variety of administrative support duties of a complex and non-routine nature such as needed, including routing inquires to appropriate personnel, and supporting the processing and conversion of paper to digital case papers, including the scanning of court records as requested;
Utilizes digital conversion tools and equipment to effectively catalog and preserve digital records;
Collects data and information on the progress of statewide digitization projects and works within records management protocols; and
Performs related duties as required.

Qualifications:

Education and Experience:
Bachelor’s Degree from an accredited college or university.
Four (4) years of relevant administrative work experience.
Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Knowledge, Skills and Abilities: Knowledge of:

Trial Court policies and procedures, court process and State statutes, such as Supreme Judicial Court Rule 1:11 relative to the disposal of court papers and records for retention
Needs for administrative and court records, and collections from all Trial Court departments.
Record keeping and digital migration of paper administrative and court records.
Basic English grammar, spelling, and punctuation, MS Word, MS Access, MS Excel, MS PowerPoint, Smartsheet, and a Records Information Management (RIM) software system.
Proficiency in the use of personal computers and related software including Microsoft Windows. Ability to use spreadsheets, including Microsoft Office, or Excel preferred.
Verbal and written communication.
Interpersonal Skills
Organization and prioritization.
Time management.
Customer service.
Attention to detail.
The use of a barcode reader.

Knowledge, Skills and Abilities:

Knowledge of:

Trial Court policies and procedures, court process and State statutes, such as Supreme Judicial Court Rule 1:11 relative to the disposal of court papers and records for retention
Needs for administrative and court records, and collections from all Trial Court departments.
Record keeping and digital migration of paper administrative and court records.
Basic English grammar, spelling, and punctuation, MS Word, MS Access, MS Excel, MS PowerPoint, Smartsheet, and a Records Information Management (RIM) software system.
Proficiency in the use of personal computers and related software including Microsoft Windows. Ability to use spreadsheets, including Microsoft Office, or Excel preferred.

Skill in:

Verbal and written communication.
Interpersonal Skills
Organization and prioritization.
Time management.
Customer service.
Attention to detail.
The use of a barcode reader.

Ability to:

Perform administrative duties related to a statewide, Court Record Center.
Understand the complexities and requirements of digitizing court records and processing them effectively and legally with Trial Court laws and guidelines.
Organize and clearly present written material, as demonstrated by the preparation of court forms, record requests, statistical reports, etc.
Work professionally with persons at all levels, including judges, court officials, court employees, and the public to maintain effective working relationships.
Communicate clearly and effectively in oral and written form.
Work independently and follow oral and written instructions.
Handle multiple assignments with minimal supervision.
Travel to courts throughout the Commonwealth.
Performs other duties as required.

Hours and Compensation:

This is a full-time position.

Starting Pay: $71,439.16

Salary Range: 17S Entry Level Pay, $71,439.16 to Pay Range Maximum $105,289.60

How To Apply:

To learn more about this position, and to apply, please visit the official job posting, linked here.