Reference Librarian, Springfield City Library, (Springfield, MA)

Posted March 30, 2026

Job Description:

Responsible for providing reference and resource information and material and programs to the general public for the City of Springfield’s Library Department. Responsible for assisting patrons to find and use library materials or provide referral to other sources and other similar duties pertaining to the Information Services department. Work is performed in accordance with accepted practices and procedures in the field of library sciences related to reference and resource material with considerable latitude for the exercise of independent professional judgment under the general direction of the Branch Manager or Manager of Public Services who reviews work through observation, reports and conferences. Supervision maybe exercised over other employees.

We’re looking for candidates with a Bachelor’s degree and the completion of an American Library Association-accredited Masters of Library Science. Candidates currently enrolled in an MLS program may also be considered. You’ll need an excellent customer service orientation; and a “t urned outward” approach to community engagement is ideal. Bilingual abilities desirable (English and Spanish, Russian, Vietnamese, Arabic, Somali, Dari, or other community language). The City of Springfield has a residency requirement and allows new hires up to two years to establish residency.

Position Duties:

Job duties include providing reference and reader’s advisory service at the Central Library in person, over the telephone, or through email or other emerging technologies; developing and maintaining selected areas of the collection; participating in development, delivery, and promotion of programs for adults; and assisting in writing and implementing grants as assigned.

Qualifications:

Thorough knowledge of information provision theory and practice.
Specialized knowledge of reading interests and developmental stages of children and teens.
Ability to demonstrate vision, strategic thinking, collaboration and inclusive leadership skills, flexibility and adaptability and a willingness to embrace and drive change.
Excellent interpersonal and communication skills.
Creative problem solving skills.

Education and Experience

Bachelor’s degree and completion of an American Library Association accredited Master of Library Science.
Two or more years of experience in a library environment.

Hours and Compensation:

Full-Time, 37.5 hours/week

The annual salary is $54,704, with the opportunity (optional) to earn more by working extra hours, including 5 hour shifts on Sundays, with Sunday hours paid at time and a half. Benefits include thirteen paid holidays, plus paid vacation, personal, and sick time after 6 month probationary period. This position is part of a union, and the contract includes a 2% raise effective July 1, 2026.

How To Apply:

Apply by Thursday, April 2, 2026, at 11:59 pm Eastern time. Please upload a cover letter when you
apply.

To learn more about this position, and to apply, please visit the official job posting, linked here.