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Senior Staff Assistant: Technical Services Specialist, Morrill Memorial Library, (Norwood, MA)

Description

The purpose of this position is to perform responsible administrative and technical work in coordinating library materials acquisition and control including ordering, processing, entering holdings in the library’s online database, mending; and all other related work as required. The Senior Staff Assistant: Technical Services Specialist is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under their direction and control.

Responsibilities

  • Acquires print and non-print materials from vendors including continuation accounts. Uses automated network acquisition software or other methods as required. Obtains bibliographic records for materials using appropriate databases. Monitors status of orders and informs ordering librarians of status as required.
  • Receives all department materials. Manages continuation accounts by tracking item order schedules, monitoring cost information, and resolving problems. Verifies orders and bills upon receipt. Inspects materials for damage, returning defective or incorrect materials as necessary. Reports discrepancies to vendors. Invoices all materials using acquisitions modules.
  • Processes print and non-print materials for public use. Attaches all materials to proper database records. Checks label information for accuracy; notes items that have requests. Transfers materials to the proper location in the library.
  • Manages serial and subscription-based collections, including acquisition, claiming, maintenance and withdrawal. May select and purchase materials for portions of the collection.
  • Assists in planning, implementing, using, and evaluating pre-processing services and related communications with vendors of library materials.
  • Assists in maintaining quality of database by performing database cleanup activities. Generates and manipulates network reports for use in collection development, weeding, and to prepare list of acquisitions and collection statistics. Prepares lists of current and forthcoming acquisitions for public use online and in print. Assists in the physical processing of library material including labeling, mending, packaging and replacing parts.
  • Monitors and orders required supplies. Trains other assistants and volunteers in the technical services department and elsewhere in the library as needed.
  • Charges and discharges materials and responds to patron requests when assigned to public service work.
  • Assists with creation and organization of displays, and with library programs as needed.
  • Contributes to regular departmental reports.
  • Pursues opportunities for professional development. Maintains current knowledge of the field through attendance at conferences, seminars, etc.
  • Works in other library departments as needed.
  • Participates in library and town teams, committees, and trainings. Attends network and regional committees and workshops relating to current and future types of services and resources.
  • Regular attendance and punctuality at the workplace is required. Performs similar or related work as required, directed or as situation dictates.

Qualifications

  • Bachelor’s degree; one year of experience in library operations including automated technology; or any equivalent combination of education, training and experience, which provides the requisite knowledge, skills, and abilities of this job.
  • Ability to be certified and work as a Notary Public and US Passport Acceptance Agent.
  • Fluency in languages other than English is highly desirable (particularly Spanish, Indian languages, and Portuguese).

Hours and Compensation

Schedule: 35 hours per week including some nights and Saturdays

Salary: $29.9873 – $31.8242 per hour for steps 1-3 (salary range exceeds hiring range)

How to Apply

*This posting is not meant to be inclusive of all job duties or qualification requirements. Complete job description is
available by emailing the contact below.

Interested Town of Norwood employee candidates, meeting the qualifications and expectations as noted above, should
submit a cover letter and resume to the email address listed below. Preference will be given to applicants who provide an application by March 3, 2026

Please reference Requisition #2026-013 on all materials:

[email protected]