Reading Room Coordinator/Reference Services, University of Wyoming-American Heritage Center, (Laramie, WY)

Posted February 16, 2026

Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include:

Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

At the University of Wyoming, we’re committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW’s Benefits Summary.

JOB TITLE: Reading Room Coordinator/Reference Services

JOB PURPOSE: The American Heritage Center is seeking a dynamic, creative and team-oriented individual to serve as the primary manager of the American Heritage Center’s Reading Room including supervising daily operations and employees supporting Reading Room activities. Act as the public-facing archivist of the Reference Services Unit, providing direct public service to both on-site and remote patrons, coordinating on-site patron visits, and remote research sessions. Responsibilities include supervising reference desk shifts, scheduling, overseeing departmental communications, and supporting the work of the Reference Services Unit. This position reports to the Manager of Reference Services.

The American Heritage Center at the University of Wyoming houses manuscripts, rare books, and university archives. With over 95,000 cubic feet of documents and artifacts across 5,000 collections, the AHC is one of the nation’s largest non-governmental archives. The AHC has a vast array of collections, from Wyoming and Western history; Hollywood and the history of the entertainment industry; the transcontinental railroad and America’s transportation industries; mineral, coal, and oil extraction; journalism; women’s suffrage; and diversity in the West. The AHC is dedicated to making history and cultural heritage accessible to the University of Wyoming community and the public.

WORK LOCATION: On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage the AHC’s Reading Room by acting as the primary supervisory authority for its operations, procedures, and workflow. Manage services for on-site, off-site, and online users. Prepare and distribute weekly schedules for Reading Room desk coverage and support; maintain department related documentation and statistics.
Oversee the development, implementation and updating of the documentation for operational procedures, training, and workflows; Provide instruction and day-to-day supervision for part-time staff.
Manage the unit’s reference inquiries from all sources. Assist with the completion of remote general reference requests, including in-depth research, patron communication, digitization orders, and invoicing.
Collaborate with other AHC units to fulfill reference requests.
Supervise and manage full-time and part-time employees (plus interns and volunteers, as scheduled), for successful reading room operations. Includes hiring, training, daily oversight and project management, and employee reviews.

SUPPLEMENTAL FUNCTION:

Oversee Reading Room financial and support functions as assigned, including supply needs, equipment oversight, and cash box handling.
Additional duties as assigned.

COMPETENCIES:

Adaptability
Attention to Detail
Collaboration
Communication
Consistency
Initiative
Leadership
Quality Orientation

MINIMUM QUALIFICATIONS:

Education: A Bachelor’s degree in related field (such as library, archives, public services, humanities, etc.); or equivalent combination of education and experience.

Experience: 1 year of related experience in an archives/library or academic setting is required.

DESIRED QUALIFICATIONS:

MLIS (Library and Information Studies) or equivalent related Master’s degree.
Three years of related work experience is preferred, including public/customer service skills.
Experience managing part-time or full-time staff.
Exceptional written and oral communication skills.

How to Apply:

REQUIRED APPLICATION MATERIALS:

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:

Cover letter
Resume or C.V.

**The final candidates must provide 4 work references upon request**

This position will remain open until filled. Complete applications received by 3/12/2026 will receive full consideration.

HIRING STATEMENT/EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie, by visiting the About Laramie website.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/