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Evening Access Services Assistant (Tuesday to Saturday), Boston College (Chestnut Hill, MA)

The Evening Access Services Assistant processes Interlibrary Loan requests, using the library catalog, the integrated library system (ALMA), the interlibrary loan platform (ILLiad), scanners, and other related systems and software. The Assistant is responsible for performing all types of circulation-related tasks, including lending library materials, processing returns, placing holds, and creating guest accounts. Working evenings and weekends as part of a small team, the Assistant must interpret and communicate library policies clearly to ensure users receive consistent and accurate information.

The Assistant plays a key role in fostering a positive relationship between the library and its patrons. When emergencies involving facilities or user behavior occur, the Assistant serves as the primary point of contact for campus police and auxiliary services. The Assistant is responsible for closing both the Bapst and O’Neill Libraries in accordance with their specified hours.

Required Qualifications

  • High School Diploma
  • Demonstrated commitment to customer service
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a team-based environment 
  • Ability to communicate with faculty, students, and staff

Preferred Qualifications

  • Bachelor’s degree 
  • Familiarity with library organization, cataloging, and classification. 

None. This is an entry-level position. 

Exceptional Work Schedule Demands

  • SCHEDULE: 35-hour week, 12 months per year, permanent position.
  • HOURS: 
    • Fall/Spring: Tuesday-Saturday – 2:00 pm – 10:00 pm
    • Summer: Tuesday – Thursday – 2:00 pm – 10:00 pm, Friday – Saturday: 9:00 am – 5:00 pm 

Hours vary during holidays, fall and spring finals, and summer sessions. Members of the Access Services Department might be required to work at least two weekends per semester and could be expected to provide coverage at other Boston College Libraries.

How to Apply

Interested applicants should apply by visiting bc.edu/jobs