Evening Access Services Assistant (Sunday to Thursday), Boston College (Chestnut Hill, MA)
Posted January 6, 2026
The Evening Access Services Assistant plays a key role in fostering a positive relationship between the library and its patrons during the evening and late-night hours. When emergencies involving facilities or user behavior occur, the Assistant serves as the primary point of contact for campus police and auxiliary services. The Assistant also supervises student employees during these hours and is responsible for closing both the Bapst and O’Neill Libraries in accordance with their specified hours.
The Evening Access Services Assistant handles Interlibrary Loan requests, using the library catalog, the integrated library system (ALMA), the interlibrary loan platform (ILLiad), scanners, and other related systems and software. The Assistant is responsible for performing all types of circulation-related tasks, including lending library materials, processing returns, placing holds, and creating guest accounts. Additional duties include contributing to collection maintenance projects and routine activities. Working evenings and late nights as part of a small team, the Assistant must interpret and communicate library policies clearly to ensure users receive consistent and accurate information.
Required Qualifications
- High School Diploma
- Demonstrated commitment to customer service
- Excellent verbal and written communication skills
- Ability to work collaboratively in a team-based environment
- Ability to communicate with faculty, students, and staff
Preferred Qualifications
- Bachelor’s degree
- Familiarity with library organization, cataloging, and classification.
Experience
Indicate the minimum number of years of relevant experience required to perform the essential functions of the role. Indicate a preference for functional or industry-specific experience.
None. This is an entry-level position.
Exceptional Work Schedule Demands
- SCHEDULE: 35-hour week, 12 months per year, permanent position.
- HOURS:
- Fall/Spring: Sunday-Thursday: 6:15 pm to 2:15 am
- Summer: Sunday, 11:00 a.m. – 7:00 p.m. Monday-Thursday, 3:00 pm-11:00 pm
Hours vary during holidays, fall and spring finals, and summer sessions. Members of the Access Services Department might be required to work at least two weekends per semester and could be expected to provide coverage at other Boston College Libraries.
How to Apply
Interested applicants should apply by visiting bc.edu/jobs