Managing Librarian for Access Services, Villanova University, (Villanova, PA)

Posted December 16, 2025

Description

Falvey Library is seeking a Managing Librarian for Access Services to provide leadership and innovation for many of the forward-facing operations that Falvey offers to its user community. This is an exciting opportunity to join a great team of dedicated individuals and to develop service and workflow plans for the beautiful, newly constructed home of Falvey Library, Vic Maggitti Hall, scheduled to open during the 2026-2027 academic year.

Responsibilities

Reporting to the Director of Resource Management, Access, and Discovery (RMAD), the Managing Librarian for Access Services provides administrative leadership for all aspects of the Library’s access services operations. Core responsibilities include maintaining a welcoming service desk, circulation, resource sharing and delivery, course reserves, stacks maintenance, library access, information requests, student hiring and supervision, and user equipment support.

Additional expectations:

Manages and develops a staff of 6 Access & Collections Coordinators
Creates policies and practices for access services operations that are in alignment with Library’s and University’s strategic direction.
Collaborates with colleagues in RMAD and other library departments and identifies opportunities for cross-training and functional area support.
Oversees portions of the budget pertaining to resource sharing.
Responsible for assessment of access services operations in consultation with the Metrics & Assessment Librarian to ensure they are effective and efficient at best meeting the needs of the Library’s various constituents.

Qualifications

Minimum qualifications include:

MLS or equivalent degree from an ALA-accredited institution
3+ years of professional experience in library access services
Collaborative approach to problem solving and working across organizational boundaries in service of user needs
Excellent communication, analytical, and organizational skills with the ability to present information and ideas clearly and concisely
Excellent interpersonal skills, including ability to establish and maintain positive working relationships with colleagues, staff at all levels of the campus hierarchy, a diverse community, and vendors and other external partners
Strong customer service skills including the ability to be responsive to service needs of constituents in a courteous and consistent manner
Serious commitment to excellence, quality, accuracy, and attention to detail
In-depth knowledge of best practices, issues, technologies, and trends in the provision of access services in an academic library including resource sharing, copyright issues, services for people with disabilities, and customer service
Demonstrated ability to provide leadership for the delivery of excellent customer service, innovative and high-quality access services
Demonstrated ability to develop policies and procedures that align with organizational needs.
Ability to work with a wide and changing variety of computer applications, including Integrated Library System (ILS), digital library software, commercially available databases, spreadsheets, presentation software, etc.
Proficiency with MS Office products and Integrated Library System (ILS)

Hours

The Library offers flexible work schedules which allow some remote work. The University’s competitive benefits package includes tuition benefits among others. Team members work 35-hour weeks with the possibility of reduced work hours in summer.

How to Apply

To be considered, applicants must submit a cover letter, resume and list of three references with contact information via the Jobs at Villanova website: https://jobs.villanova.edu/postings/33478