Circulation Library Assistant, East Longmeadow Public Library, (East Longmeadow, MA)

Posted November 3, 2025

Position Summary:

Position is responsible for providing customer service to patrons relating to the circulation of library materials and the daily operation of the circulation department or technical services department. Reports to Circulation Supervisor.

 Essential Job Functions:

• Provides courteous and efficient circulation services to all library users. 

• Processes library items including charging and discharging materials. 

• Registers new borrowers and updates patron records.

• Places holds on items using integrated library system software, such as Evergreen. 

• Processes inter-library loans and donations and reconciles payments owed by patrons. 

• Assists patrons in locating library materials, and in the use of all library services 

• Processes and sends out notices for overdue materials in a timely manner.  

• Processes reserved materials and system-wide hold requests; processes delivered materials, completes paperwork and notifies patrons. 

• Sorts and re-shelves materials. 

• Makes basic repairs to materials. 

• Processes magazines, coordinates homebound program, and/or updates internal promotional flyers on a regular basis. 

• Prepares library for opening and closing including emptying book drop, turning on or off computers, and other related tasks. 

• Performs other similar or related duties as required or assigned by the Library Director, or department supervisor.  

Education, Skills & Experience: 

High School Diploma or equivalent required and from one to up to three years of experience in a responsible administrative position, preferably in a municipal setting, or any equivalent combination of education and experience 

Hours and Compensation:

Union: UPSEU Clerical, Full Time (37.5 hours/week)  

Hourly Range: Grade A – $19.2980 – $25.3243 

How to Apply: 

Please apply via online at https://www.eastlongmeadowma.gov/jobs.aspx or submit your paper application and resume to: Human Resources Department, 60 Center Square, East Longmeadow MA 01028. 

This job posting will be open for not less than two (2) weeks, and if needed, will remain open until a finalist has been selected.