Access Services Assistant, UMass Amherst, (Amherst, MA)

Posted September 9, 2025

Description

This position will be responsible for backing up service point activities, providing information, and technical support at the Learning Commons Desk in the W. E. B. Du Bois Library, while assisting with routine Library Circulation workflows and supervision in Stacks Management.

Qualifications

• Ability to communicate effectively orally and in writing.
• Excellent organizational and interpersonal skills.
• Working knowledge of methods, materials, and technologies used in libraries.  Familiarity with Library call # classification. Knowledge of Library Service Platform systems preferred.
• Ability to explain technologies and software applications to others throughout the Learning Commons area. 
• Ability to lift, shelve and move books.
• Considerable customer service experience is required along with a high ability to interact with users (in-person and online) graciously and tactfully.
• Ability to establish and maintain harmonious working relationships with others.

Hours and Compensation

Schedule: 37.5 hours per week

Pay Rate: $17.50 per hour

Postion Term: September 22, 2025 through June 30, 2026

How to Apply

Visit https://bibliotemps.com/jobs/ to see full listing and apply.