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Part-time Library Assistant II – Circulation Department, Waltham Public Library, (Waltham, MA)

Description

The Waltham Public Library wants to be the best public library in the world and that’s what sets us apart when we’re adding to our team. Waltham is a diverse city with a mixed socio-economic group of about 65,000 residents. We have a growing population of families with young children, 12% of our population are teens and 40% of our residents speak a language other than English at home. We’re seeking a friendly, adaptive, enthusiastic, service-oriented individual to help serve an urban community within a busy library setting. We’re looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.

Responsibilities

Answering telephones, checking materials in and out, registering patrons, account maintenance, processing daily deliveries and other general circulation desk duties as assigned.

Qualifications

  • Associates Degree or 2 years of post-high school education
  • 6 months of computer experience
  • 1 year experience working with the public, or any equivalent combination.
  • Strong interest in working with the general public, ability to perform under pressure, ability to work with library staff and a diverse general public in a tactful and courteous manner, good problem solving and computer skills.
  • Superior customer service abilities. The employee must occasionally lift and/or move up to 30 pounds.
  • Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check.

Hours and Compensation

Starting Salary: $29.33 per hour (up to $35.11 in 6 steps) with pr-rated time off. No health or retirement benefits

19 hours per week. Weekday schedule to include a morning and afternoon and a minimum of one evening per week, plus a minimum of one Saturday and one Sunday per month year-round.

How to Apply

Qualified candidates should submit, preferably in one complete PDF file:

To: Mary Gullotti, Human Resources Department, 119 School Street, Waltham, MA 02451, [email protected]/ 781-314-3356