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Youth Services Assistant, Stevens Memorial Library, Ashburnham, MA

Job Description

Essential Functions:

  • Delivers prompt and courteous assistance to all patrons regarding the use of Library resources, equipment, and services. Responsible for maintaining and promoting a welcoming and inclusive physical and virtual Library environment. 
  • Provides circulation services including card registrations, answering account questions, checking materials in and out. Assists with Interlibrary loan delivery processing, and shelving materials. 
  • Handles money for patron transactions and daily accounting related to Library services.
  • Responds to reference and information requests helping patrons with their information needs. Assists patrons with reference and reader’s advisory requests.
  • Assists with Youth Services activities, outreach, workshops, and programming.
  • Assists in other Library programming, including creating promotional materials.
  • Assists with collection maintenance including shelving, creating book displays, rotating books on display, shelf reading, and weeding and inventory of juvenile and teen materials.
  • Assists with the collection of data from Library programs, services, and initiatives.
  • Assists with outreach related to Library programs, services, and initiatives.
  • Maintains Makerspace and play areas, rotates toy collection, cleans toys, evaluates materials to insure nothing is needing repairs, and inventories Makerspace supplies.
  • Prepares materials for Programs-To-Go, Libcrates, ArtCrates, Break-in Bags, and other Youth Services resources.
  • Provides readers’ advisory and reference services to youth, young adults, and their parents and caregivers.
  • Assists with training and supervision of  Library Pages, Substitutes and Volunteers
  • Supervises the lower level of the Library in the absence of the Head of Youth Services.
  • Other duties as assigned.

Hours: 35 hours per week

Compensation: $19.99  / hour

Minimum Job Requirements:  

  • Two years experience in a library setting or other similar learning environment.
  • High school diploma or GED required, some college or a bachelor’s degree preferred. 

Preferred Job Requirements:  

  • Bachelor’s degree.
  • Experience working in a public library or other similar learning environment with a variety of stakeholders and populations.  
  • Experience with Evergreen ILS or similar ILS. 
  • Experience in working with children and young adults.

Knowledge, Skills, and Abilities:  

  • Demonstrated attention to detail.
  • Effective oral and written communication skills.  
  • Ability to identify and establish priorities, and exercise initiative and independent judgment in a variety of situations. 
  • Ability to work collaboratively and independently while supporting an inclusive, collegial work environment.
  • Ability to balance multiple ongoing projects.
  • Knowledge of library practices and services including alphabetization and familiarity with the Dewey Classification System. 
  • Familiarity with youth and young adult literature.
  • Ability to create and implement age-appropriate crafts. 
  • Ability to maintain patron confidentiality. 
  • Must be available to work evenings and weekends. 

Please see here for more details: https://mblc.state.ma.us/jobs/find_jobs/display_jobs.php?job_id=23375

How to Apply:

To apply, please submit a cover letter, resume, and the names and contact information for three references to: [email protected].

Please direct any questions to the same email.

Initial screening will begin June 23, 2025.