Senior Library Assistant – Wollaston Branch, Thomas Crane Public Library (Quincy, MA)

Posted March 24, 2025

Description

The Senior Library Assistant for Wollaston Branch assists the Wollaston Branch Manager with all aspects of branch library services and performs a wide variety of library tasks related to borrower and
other public services at the Main Library and other locations.

Duties

● Gives friendly and helpful service to library users of all ages in person, by phone and online, while
ensuring that each library user receives the highest possible standard of customer service
● Assists library users in locating and selecting information and materials
● Assists library users with library computers, printers, and other equipment
● Assists in all aspects of circulation services including registering library users; charging, discharging
and renewing library materials; placing and filling user holds; collecting fees and fines; explaining
policies and procedures; processing reports and notices, etc.
● Assists in opening and closing procedures
● Assists with collection merchandising and maintenance
● Assists with shelving, shelf reading, shelf maintenance and materials handling
● Resolves library users’ problems and conflicts
● Participates on library staff committees and attends in-service trainings
● Works at various locations throughout the library system
● Performs other circulation and public service support duties as required

Qualifications

● Bachelor’s degree preferred
● Experience with common office computer applications required
● Public service experience with adults, teens and children strongly preferred

● Fluency in more than one language is highly desirable
● Must be able to perform routine and non-routine procedures involving many steps, and accurately
and efficiently sort and shelve materials in alphanumeric order
● Must be able to accurately follow complex written and/or verbal instructions and pay close
attention to detail
● Must be able to establish and maintain effective working relationships with coworkers in a team
setting; willingness to assist and support coworkers, contribute ideas, maintain flexibility, and
adapt to a rapidly changing environment
● Must be able to work independently with limited direct supervision
● Must possess a positive customer service attitude and the ability to be friendly, courteous and
tactful with the public
● Knowledge of books, authors and reading genres is highly desirable

Hours and Compensation

Part-Time / 19 hours per week

Salary: $24.82-$31.57 per hour (in six steps) plus weekend differential

How to Apply

Send a current cover letter and resume to [email protected] by the closing date of 5:00 p.m. on Friday, April 11, 2025.

Full job requirements and descriptions can be found at https://thomascranelibrary.org/jobs/