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Library Senior Clerk (18.5 hrs/week), East Forest Park Branch Library (Springfield, MA)

Job Summary:

Are you a welcoming person? Are you great at problem-solving? Do you enjoy customer service? This may be the job for you!

Essential Functions:

  • Checks library materials in and out. Empties book drop, answers directional questions and registers borrowers.
  • Packs and unpacks delivery shipment.
  • Handles paging slips by retrieving items to be sent to another library.
  • Orders supplies for library as instructed.
  • Processes overdue items, billing, handles cash through collections and special notices
  • Resolves patron concerns regarding claims returns, damaged items, etc.
  • Manage patron holds and patron records
  • Prepares monthly statistics
  • Records and processes periodicals and pulls the old ones for deletion
  • Removes items from the hold shelf and returns same to other libraries
  • Prepares a weekly cash summary for delivery to the Central Library
  • Ability to work nights and weekends
  • Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

  • Ability to interact successfully with staff and the public.
  • Ability to understand and follow oral and written instructions.
  • Knowledge of public library policy, services, practices, plans and problems.
  • Ability to work nights and weekends.

Education and Experience:

  • High school diploma or equivalent.

Hours & Compensation:

  • The annual salary for this job is $17,797.
  • This is a part-time (18.5 hrs/week) position.

How To Apply:

To learn more about this position and apply, please visit the official job posting, listed here.