Substitute Library Assistant, Sargent Memorial Library, Boxborough, MA
Posted January 13, 2025
Description
The Substitute Library Assistant reports directly to the Library Director and must have the ability to work well in a team environment with excellent interpersonal and customer service skills. The Substitute Library Assistant provides coverage at the circulation desk on an on-call basis. Hours vary and shifts may include mornings, afternoons, evenings, and/or Saturdays. Ability to work during school vacations preferred.
SUPERVISION SCOPE
Performs a variety of self-directed duties requiring attention to detail and customer service skills. This
position does not supervise others.
SUPERVISION RECEIVED
The position works under the general direction of the Library Director in accordance with Massachusetts
General Laws, and library and library network policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The main responsibilities of a Substitute Library Assistant include, but are not limited to:
- Carry out library opening and closing procedures.
- Perform circulation tasks such as: check materials in and out, renew items, handle reserves,
process interlibrary loans, and register new patrons. - Provide basic reference services.
- Help patrons locate library materials, and retrieve items for holds.
- Collect and process fines, copier fees, and donations.
- Notify patrons of overdue materials.
- Provide basic computer troubleshooting.
- Performs related work as required and assigned.
OTHER DUTIES AND RESPONSIBILITIES
The duties listed above are intended only as illustrations of the various types of work that may be
performed. The omission of specific statements of duties does not exclude them from the position if the
work is similar, related, or a logical assignment to the position.
REQUIRED MINIMUM QUALIFICATIONS: High school diploma or equivalency.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Proficient with computers and mobile devices.
- Communicate clearly, both in speech and in writing
- Demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with patrons, coworkers, and community
- Customer service experience preferred.
TOOLS AND EQUIPMENT USED
Computers, calculator, copier, fax machine, phone, and other general office equipment.
PHYSICAL REQUIREMENTS
The physical demands listed are representative of what is required to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to fulfill the essential functions of the position.
- Must be able to verbally communicate information clearly and exchange accurate information with others.
- Must be able to constantly operate a computer and other office productivity machinery, such as a copy machine and computer printer.
- Must be able to move freely around in the library and retrieve books and materials from the ground level shelf as well as the higher shelves. Walking, bending, stooping, reaching, and lifting are required actions.
- Frequently moving materials such as books and office equipment weighing up to 15 pounds and infrequently up to 30 pounds.
- Must be able to work productively and tolerantly in an environment with occasional lengthy periods of noise from programs.
WORK ENVIRONMENT
Work is performed at the circulation desk in the public area. Work environment is usually moderately noisy but can be loud during children’s programs.
COMPENSATION
$21.56/hour, non-exempt, non-benefited. On-call basis.
How to Apply:
To apply, please email a cover letter, resume, and three professional references to Peishan Bartley, Library Director at [email protected].
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, unless such accommodations would pose an undue hardship on the Town. This Job description does not constitute an employment agreement or contract between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.