Library Assistant, Circulation Department, Waltham Public Library, (Waltham, MA)

Posted December 9, 2024

Job Description:
The Waltham Public Library wants to be the best public library in the world and that’s what sets us apart when we’re adding to our team. Waltham is a diverse city with a mixed socio- economic group of about 65,000 residents. We have a growing population of families with young children, 12% of our population are teens and 40% of our residents speak a language other than English at home. We’re seeking a friendly, adaptive, enthusiastic, service- oriented individual to help serve an urban community within a busy library setting. We’re looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued.

Duties may include: Answering telephones, checking materials in and out, registering patrons, account maintenance, processing daily deliveries and other general circulation desk duties as assigned.

19 hours per week

Weekly schedule to include a morning and afternoon and a minimum of one evening/week, plus a minimum of one Saturday and one Sunday per month year-round. Starting salary $29.33 per hour (up to $35.11 in 6 steps), pro-rated paid time off; no health or retirement benefits

Qualifications include:

Associates Degree or 2 years of post-high school education
6months of computer experience, 1 year experience working with the public, or any equivalent combination. Strong interest in working with the general public, ability to perform under pressure, ability to work with library staff and a diverse general public in a tactful and courteous manner, good problem solving and computer skills.
Superior customer service abilities.
The employee must occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record
Information (CORI) and a background check. Full description available at Human Resources Department.
Selected candidate will be required to submit three written and signed letters of reference within one week of accepting a conditional offer. Letters may not be dated any older than two years. Emails are acceptable providing they come directly from the author’s email.

Preferred Qualifications:

Fluency in Spanish, Chinese, Haitian Creole or Portuguese;
familiarity with III Sierra software; MS Office and Google workspace.

How to Apply:

Deadline to apply: January 2, 2025
Qualified candidates should submit, preferably in one complete pdf file:
- Completed City of Waltham employment application. Please refer to Req#2025-54. ( https://www.city.waltham.ma.us/human-resources-department )
- Resume
- Letter of interest to:
  - Mary Gullotti Human Resources Department, 119 School Street, Waltham, MA 02451 [email protected]/ 781-314-3356