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Information Governance Specialist, Ropes & Gray, (Boston, MA)

Posted November 12, 2024

Overview

As a valued member of the Information Governance (IG) team, you will work alongside a highly skilled, forward-thinking and motivated group of IG professionals in a top-tier global law firm. This role requires someone who is highly organized, detail-oriented, self-motivated and is capable of managing multiple assignments simultaneously. The IG specialist plays a key role in ensuring the lifecycle of client and firm data is managed in accordance with the firm’s information governance policies. The IG specialist interfaces with personnel at all levels of the organization. The role involves a mix of independent assignments, team-orientated work, and special projects.

Responsibilities

The IG Specialist will perform all duties of an IG Assistant.  Additionally, the Specialist will tackle more complex assignments and will take a more active role in driving projects and identifying priorities.  The Specialist will begin to mentor colleagues and be a resource for next steps and advice.  The Specialist typical duties include:

  • Index physical records into the records management database (IRM) that are required to be archived in hardcopy format.
  • Provide 1-1 guidance to attorneys and business support team members who are leaving the firm on records and email management processes. Assist in the preservation and filing of emails from attorney mailboxes to the firm’s document management system (iManage).
  • Assist the IG Mobility Specialist with the review and release of designated client records (physical and electronic) that are being transferred out of the firm, including data review via Relativity. Assist with the onboarding of lateral attorneys and the intake of client data, including use of Milan or other third-party import tool.
  • Assist Senior IG Disposition Specialist with the review and disposition of client and firm records in accordance with the firm’s document retention policy. Coordinate the return of data to clients or the destruction of data.
  • Provide support to attorneys and business support who have approached or met the storage threshold of data stored on users’ H:\drives. Assist users in removing personal data from firm systems and migrating client and firm data to iManage or other approved repositories.
  • Conduct research on legacy files that are eligible for disposition through reporting tools in the IRM system and the firm’s offsite vendor, Access records management. Ensure data quality and good data governance in all IG systems.
  • Serve as a trusted advisor to our internal and external clients by providing strong customer service and be equipped to handle complicated requests and highly sensitive and confidential information.
  • Help to train new junior team members including a rotation of co-op students from Northeastern University on a six-month rolling schedule.
  • Assist department leadership with new hire interviews, onboarding and training processes and procedures.
  • Perform other work-related duties as assigned.

Qualifications

  • Bachelor’s degree required. Degree in relevant field or certifications preferred.
  • Two years of office experience, law firm setting preferred.
  • Proficiency with Microsoft office.
  • Experience with a Document and Records Management System a plus.
  • Capability to lift boxes weighing at least twenty-five pounds repeatedly is required.

Compensation and Total Rewards Package

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

Boston: $56,000 – $78,000

How to Apply:

To see the full job posting and to apply visit https://careers-ropesgray.icims.com/jobs/8370/information-governance-specialist/job?mobile=false&width=1519&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240

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