Bookmobile Librarian, Stevens Memorial Library, (North Andover, MA)

Posted November 4, 2024

*Starting salary: $33.31 per hour (Grade 7 – Step 1)

Full-time with excellent benefits

POSITION SUMMARY:
The Bookmobile & Outreach Services Librarian is responsible for bringing the Library into the
community via bookmobile and community events, engaging and educating individuals and
community groups about all the Library offers. This position’s primary responsibility is the
management and overall operation of the Library’s bookmobile service as an outreach service.

An employee in this position may be called upon to do any or all of the following essential
functions. These examples do not include all of the duties which the employee may be expected to
perform. To perform this job successfully, an individual must be able to perform each essential
function satisfactorily, with or without reasonable accommodations.

● Operates a vehicle that contains a library collection that travels to different sites for patron
usage. Conducts pre-trip inspection of the vehicle at the beginning of the route and post-trip
inspection of the vehicle at the end of the route to ensure that the vehicle is operational and
functioning properly. Promptly reports all maintenance concerns to the Director.
● Develops a calendar of visits and conducts regularly scheduled visits for bookmobile to sites
across the Town of North Andover, including those serving children, seniors and underserved
populations throughout the Town such as schools, parks, playgrounds, senior housing,
assisted living communities and community centers. May participate in special community
events such as annual Sheepshearing Day or National Night Out. Coordinates off-site
programs and partnerships with local organizations and institutions. Works collaboratively
with ancillary Library groups, Town departments, community leaders, agencies, non-profits,
and groups.
● Promotes and publicizes bookmobile services, new and existing Library resources and
services in person and through print, web and other media, creating marketing materials using
desktop publishing software, email marketing software, graphic design applications, etc.
Maintains the bookmobile’s online presence, including its calendar.
● Performs public speaking to diverse audiences at off-site programs and events.
● Performs collection development for bookmobile, working closely with other Stevens Service
Librarians to identify and select materials appropriate to the location and the demographics
of bookmobile visits.
● Provides routine Library services at a bookmobile stop: circulate materials, handle returns
and overdue problems, process library card applications, provide reader’s advisory and
answers questions. Maintains bookmobile circulation and other statistical records.
● Provides effective and efficient customer service by assisting patrons at bookmobile visits.
Supports, adapts, or delivers services in a manner which ensures understanding and
inclusion of diverse client populations. Demonstrates sensitivity, understanding and respect
of all Town residents, employees, and visitors.
● Loads and unloads book trucks on the outreach vehicle and drives vehicle to outreach
facilities.
● Demonstrates a high level of independent judgement and discretion in carrying out job
responsibilities.
● Follows safe work practices and adheres to policies, procedures, and ordinances that have
been adopted by the Town and the Library.
● Writes reports and memos
● Participates in professional development through professional memberships, attending
conferences, workshops, and other activities. Is conversant and interested in emerging library
technology and services and their real-world application for staff and patrons.
● During seasonal weather or other circumstances may be assigned to perform other outreach
services and/or work within the Library building.
Performs related duties as assigned.

QUALIFICATIONS:
Required Education, Training, and Experience:
MLS / MLIS from an ALA-accredited library school required supplemented by at least two years library
service experience in a supervisory role preferred. Bookmobile experience desirable. Must possess
valid driver’s license with an acceptable driving history. Will be subject to annual driving record reviews
conducted by the Town at the Town’s expense. Experience in community outreach programs and
literacy programs and excellent public speaking, and public relations skills are preferred.
Knowledge of:

● Current principles and practices of public library service including, customer service, reader
advisory services, collection management practice, knowledge of reference and information
resources, print and electronic resources.
● Automated library systems and programs and other office applications such as word
processing, spreadsheet, and presentation applications.
● Principles and practices of management and supervision.
● Current and emerging trends in library technology, equipment, and applications.
Skilled in:
● Working effectively with all bookmobile visitors to create a welcoming environment. Listening
to visitors needs and identifying resources.
● Exercising good judgement, initiative, and resourcefulness in dealing with the public during
bookmobile visits.
● Planning for and delegating work to staff and volunteers to ensure the goals and objectives
of the Library are met.
● Monitoring assigned budget, adhering to budget guidelines and practices and planning for
expenses accordingly.
● Working collaboratively with external organizations or community partners to achieve
common goals.
● Additional languages: Spanish, Portuguese, or other languages present in North Andover.

Ability to:
● Drive and maintain the Library bookmobile van.
● Learn and maintain specialized knowledge related to bookmobile services.
● Maintain a high degree of flexibility and ability to multi-task in order to meet the varying needs
while operating a mobile branch library.
● Work specialized schedule as needed to meet operational needs of a bookmobile.
● Independently organize and prioritize work assignments including planning and assigning
work to others.
● Establish and maintain effective working relationships with coworkers, residents, community
organizations, vendors, and the general public.
● Communicate clearly and effectively verbally and in writing.
● Instruct patrons on the use of print and electronic resources.

Special Requirements/Licenses:
Must possess valid driver’s license with an acceptable driving history. (Operation of the bookmobile
does not require a Commercial Driver’s License – CDL).

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
The employee drives the bookmobile on a daily basis traveling from the Library to the various stops
scheduled. Therefore, the environment involves various and unpredictable driving conditions that
may be affected by weather, other drivers, potential traffic hazards and changing road conditions.
Vision abilities required by this job include close vision, distance vision, color vision, peripheral
vision, depth perception, and ability to adjust focus. Physical dexterity is required in the frequent
use of hand-to-eye coordination and manipulative skills using fingers, limbs and body in the
operation of vehicles. Work requires sitting for periods of time in a confined vehicle. General
movement includes ability to stand, walk, sit; use hands to finger, handle, or feel; reach with hands
and arms; stoop, kneel, crouch; and talk or hear. The employee must be able to operate all
aspects of the bookmobile van, including a wheelchair lift to load and unload book carts up to 150
lbs. Able to operate all standard office equipment such as computers, copiers, scanners, printers,
telephones.

Selections shall be made on the basis of qualifications, ability, and dependability. Formal application, rating of education and experience, oral interview, reference check, and job-
related tests may be required.

The above statements are intended to describe the general nature and level of work being
performed by people assigned to do this job. The above is not intended to be an exhaustive list of
all responsibilities and duties required. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related, or a logical assignment to the position.
External and internal applicants, as well as position incumbents who become disabled as defined
under the Americans With Disabilities Act, must be able to perform the essential job functions (as
listed) either unaided or with the assistance of a reasonable accommodation to be determined by
management on a case by case basis.
The job posting does not constitute an employment agreement between the employer and employee
and is subject to change by the employer as the needs of the employer and requirements of the job
change.

How to Apply:

All applicants are required to submit a completed Town of North Andover Employment Application
along with a resume and cover letter to: [email protected], or by mail or hand delivery to
Human Resources Department, Town of North Andover, 120 Main Street, North Andover, MA

WILL REMAIN OPEN UNTIL FILLED.

SUCCESSFUL CANDIDATE WILL BE REQUIRED TO UNDERGO CORI SCREENING
Individuals who need accommodations in order to participate in this hiring process
should contact the Town of North Andover Human Resources Department at (978) 688-9526. The Employment Application is available on the Town’s website here.