Library Reference Assistant, Tufts University Hirsh health Sciences Library, (Boston, MA)

Posted September 18, 2024

The Tufts University Hirsh Health Sciences Library (http://hirshlibrary.tufts.edu/) is seeking a part time permanent pre-professional reference assistant. The Hirsh Health Sciences Library serves the Tufts University schools of Medicine; Dental Medicine; Nutrition; Public Health and Graduate Biomedical Sciences; and their affiliate hospitals.  The Hirsh Health Sciences Library is located in downtown Boston in the Chinatown/Theater district.

This in person pre-professional position is responsible for carrying out all the daily activities of the Library Service Desk in an effective, customer-oriented and professional manner. Duties include coverage at the Library Service Desk which includes but is not limited to: assisting patrons with access to the library; access to library resources; interpreting library holdings; providing library materials; operating the circulation system; checking library materials in and out; and inputting and maintaining patron records. This position also includes assisting patrons with resources; interpreting patron requests; interpreting library policies; assisting with printing; accurate referral of patrons to appropriate staff members; operation of non standard functions of the automated library system (reserves, statistics, etc). Interactions with patrons occur in person; and electronically. Additional tasks include processing intra-University library requests; processing ILL financials; record and produce a variety of statistics pertaining to library usage; participate in maintaining the reserves collection both physical and electronic and participate in library teams.

Basic requirements: 1 – 2 years related experience; college degree; experience with library circulation systems (Alma); MS Office products and current communication platforms (wikis, blogs etc).The working hours (20 hours) are afternoons and Friday until 7 pm. 
This is an in-person on-site position.

Preferred Qualifications:  Excellent written and verbal communication skills. Strong commitment to outstanding public service.  Ability to work collaboratively in a team and independently, ability to manage and prioritize diverse responsibilities. Good organizational skills. High-level problem-solving skills. Ability to meet and exceed customer needs and expectations.

To Apply:

Please apply online at: https://jobs.tufts.edu Search by job title: Library Reference Assistant – Hirsh Health Sciences Library or Job number/Req ID: 20627 Tufts University is an Affirmative Action/Equal Opportunity Employer.  Resume review will begin immediately and continue until the position is filled.