Library Assistant – Reference (18 hours per week), M. G. Parker Memorial Library, (Dracut, MA)

Posted June 22, 2024

Job Title: Library Assistant
Department: M.G. Parker Memorial Library
Supervisor: Assistant Director/Head of Reference
Union Status: Union (for salary only)
Salary: $16.08/hour
Grade: 2 Steps: 1-12
FLSA: Non-Exempt

Position Summary:
Under the general supervision of the Library Assistant Director/Head of Reference, the Library
Assistant is responsible for providing exemplary reference and readers’ advisory services to
library patrons, assisting with print and electronic resource use, as well as other related work, as
required.

Essential Functions:
The essential functions or duties listed below are illustrations of the type of work performed.
The omission of specific statements of duties does not exclude them from the position if the
work is similar, related, or a logical assignment to the position.

• Interact with and provide assistance to patrons with a wide variety of needs and abilities
• Perform range of reference and information services in person, by phone, chat and email
  to assist our patrons in using library’s electronic resources and databases and other
  outside resources.
• Conduct reference interview to determine nature of information requests and level of
  patron understanding, as appropriate.
• Provide information about library programs, events and services, including museum
  passes, library policies, collections, operating hours and locations within facility.
• Provide reference materials and readers advisory recommendations to our patrons.
• Assist patrons with basic computer skills and the use of our printer, photocopier, and
  scanning systems.
• Record and manage reservations for our study rooms within established guidelines.
• Record number and type of patron interactions.
• Other duties as assigned
  Supervision:
  Works under the general direction of the Assistant Director/Head of Reference, according to
  established procedures and departmental policies and standards; duties require independent judgement and initiative.

Qualifications:
Minimum of an Associates’ Degree; two years of library experience or customer service
experience; or an equivalent combination of education and experience. Previous experience with
libraries or technology preferred. Students in Library Science programs will be considered.

Knowledge, Ability & Skill:

• Knowledge of the principals and practices of library work.
• Ability to use available resources to provide library services to library patrons
• Computer skills; interpersonal skills; written and oral communication skills; planning and
  organizational skills
  Work Environment:
• Part-time, 18 hours per week, union position with benefits for salary only. Regular
  schedule includes weekend and evening hours.
• Work is performed in library conditions; work is affected by seasonal fluctuations, such
  as the school calendar and seasonal programs; The employee operates computers, fax,
  scanner, copier, and other library and office equipment
• The employee has access to confidential patron records, and circulation information
• Errors could result in delay of service to patrons, monetary loss, or damage to library
  equipment

Physical Demands:
The physical demands listed here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodation may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to
finger, handle or feel; reach with hands and arms; climb and/or balance; talk; and hear. The
employee must occasionally lift and/or move up to 40 lbs. Specific vision abilities required by
this job include close vision and distance vision.
The Town of Dracut requires a pre-employment physical, drug screen and CORI post offer.
This job description does not constitute an employment agreement between the employer and the
employee, and is subject to change by the employer, as the needs of the employer and
requirements of the job change.

The Town of Dracut is an Equal Opportunity/Affirmative Action Employer

How to Apply

To apply, anyone interested should send their cover letter, resume, and a Town of Dracut application to Sabrina Vozzella, HR Generalist, at [email protected].