Training & Customer Experience Library Program Coordinator, Palo Alto City Library, (Palo Alto, CA)

Posted June 20, 2024

Are you a Library Professional with a love of Developing and Training your team?

Do you have a mindset that is plan-focused and detail-driven?

Are you looking for the perfect role to expand your skills in organization-wide projects to provide a path to management-level work?
The Palo Alto City Library is looking for a skilled, experienced, and passionate professional to serve as Library Programs Coordinator for Staff Training & Customer Experience.

Our Library Program Coordinator for Staff Training & Customer Experience will play a key role in:

helping to oversee staff training and professional development initiatives,
initiatives to maximize the quality of customer experience and use of our libraries.

This position will work closely with the Palo Alto City Library management team and professional staff to develop and coordinate systemwide initiatives and projects to further the Library’s efforts in staff training, professional development, and customer service.

The Ideal Candidate
The ideal candidate will be a library professional with experience in:

Project management and coordination,
Communication skills,
Working with community partners
paired with
Strong understanding of positive customer service principles

Self-directed, experienced and innovative library professionals are encouraged to apply.
This position works a Tuesday – Saturday workweek. Palo Alto has an excellent compensation and benefits package. Details of the benefit package can be found here.

First review of candidates will take place on June 24. For best consideration, candidates should apply by this date as the recruitment may close at any time after this date.

How to Apply

For more information and to apply, please go to the following: https://www.governmentjobs.com/careers/paloaltoca/jobs/4530128/training-customer-experience-library-program-coordinator?department[0]=Library%20Services%20Department&sort=PositionTitle%7CAscending&pagetype=jobOpportunitiesJobs