O’Neill Reference Assistant Job Description 2024, Boston College Libraries, Boston, MA

Posted April 30, 2024

Description:

The Thomas P. O’Neill Library at Boston College is seeking several Reference Assistants. This is an
excellent opportunity for currently enrolled library and information science graduate students to apply
library knowledge and reference service skills at a reference desk with a reputation for high standards.
Responsibilities:
Provide excellent reference services to library patrons in person and via chat at the O’Neill Reference
Desk during weekday evenings, weekend afternoon and evenings, and some holidays. Types of services
provided include database and research tool selection, ready reference, basic technology support,
directional assistance, and referrals. Work on special projects as needed, including the famous Answer
Wall, or reviewing and updating material in FAQs and other online resources.
Qualifications:
Required:
● An understanding of information organization, research practices, library research databases, and
library support services.
● Excellent reference service skills.
● Current enrollment in a MLIS/MLS program.
Preferred:
● Completion of reference coursework.
● Availability for weekday daytime hours during Summer 2024 for training.
Details about the opening:
● Academic year 2024-2025:
○ Weeknight shifts Monday through Thursday, 4pm to 9pm, starting in late August 2024,
and continuing through May, 2025.
○ Weekend shifts on Saturday and Sunday afternoons (tentatively 2pm-6pm on Saturdays
and 1pm-9pm on Sundays).
○ Holiday hours during staff holidays throughout the year.
○ Expected 8-15 hours per week depending on scheduling.
○ This position is hired each academic year, with the possibility of renewing employment
for following academic years based on budget, staffing needs, and continued enrollment
in a graduate program.

● Summer 2024:

○ Preference will be given to candidates who are available up to 5 hours/week July through
August 2024, during daytime hours: M-Th 9am-5pm, F 9am-3pm, for training and
staffing assistance.
● Pay rate is $20.00/hour.
How to Apply:
● Email [email protected] a copy of your resume and a cover letter