Knowledge Management Intern, Getty Images, Remote – United States / New York, NY / Seattle, WA / Chicago, IL / Los Angeles, CA

Posted April 26, 2024

Who You Are:

Getty Images is seeking a Knowledge Management Intern for an approximately three-month long paid internship opportunity. The ideal candidate will be a current student or recent graduate from an American Library Association (ALA) accredited program in Library and Information Science (MLIS, MLS).

The Knowledge Management Intern will gain hands-on knowledge management experience to learn best practices for managing digital files, content, and knowledge resources and implement changes to help build our self-serve knowledge library.

You are comfortable with working remotely and have a keen interest in learning new tools and technologies, including Microsoft SharePoint and Slack, to develop and curate information. You have a strong understanding of collections maintenance and search strategies and understand the importance of highlighting resources to serve and inform a global community.

Your Next Challenge:

The Knowledge Management Intern will shadow and support the Enterprise Knowledge Management team to learn best practices in curating, managing, and highlighting user-facing digital resources. You will assist with the assessment, review, and migration of content in line with enterprise information architecture standards to build or design intranet sites. You will gain direct technical experience with a knowledge management system (SharePoint), migration tool (ShareGate), and communications tool (Slack). You will partner with a team of cross-functional subject matter experts to surface key resources and highlight opportunities to improve knowledge sharing.

We value learning and development: you will be given a hands-on opportunity to assist with the curation of the company’s self-service knowledge library and to expand your skills and experience in a business setting. You will learn from teams across the business who work in archive management, training and enablement, and content management.

What You’ll Need:

Minimum 1 year completion of ALA-accredited Master’s in Library and Information Science (MLIS, MLS) or comparable program
Knowledge and experience of knowledge management and/or collections management principles
Strong technical capabilities, including ease with digital workspaces and cloud-based file storage systems
Highly effective communicator with a passion for user-centric service
Excellent time management and organizational skills, with the ability to adjust to shifting priorities
Ability to focus and stay in good communication while working remotely

Nice to Have:

Experience with Microsoft Office suite, including Microsoft SharePoint and OneDrive
Experience with taxonomy and managed metadata or cataloging standards
Interest in learning about other areas of the Getty Images business

What You Can Expect:

The internship will run approximately three months (20-hours/week for 13 weeks)
This internship will be remote/work from home.
Hours can be flexible; the regular schedule will be determined with the manager depending on academic needs

$18 – $22 an hour

The starting salary range for this position at the time of posting is USD $18/hr to USD $22/hr. Getty Images has different ranges in different locations within the US, and this range represents the starting base pay range. Actual compensation will depend on factors including but not limited to: qualifications, geographic location, skills, experience, certification, business needs, performance, and level of responsibility along with the requirements of the position. The company reserves the right to modify this pay range at any point in the future. Visit our career site to learn more about our career opportunities and Diversity & Inclusion commitments.

How to Apply: https://jobs.lever.co/gettyimages/d8907756-7ff7-47c8-83ea-14c9af7b52c9