Ex Libris Product Manager, Northeastern University, (Boston, MA)

Posted February 14, 2024

The Northeastern University Library seeks an enthusiastic and creative individual to serve as the Library’s primary contact with Ex Libris and coordinates use of various Ex Libris platforms (Alma, Primo, and Leganto) throughout the Library. Reporting to the Head of Library Technology Services, the ExLibris Product Manager serves as the Library’s expert on system configurations, analytics, and provides instruction for and assists in the creation of custom reports, as well as co-chairs the Alma and Primo operations committees.

Responsibilities:

Primo Management:

Maximizes Primo VE environment utility globally.
Works with UX/UI Specialist to conduct usability testing for Primo VE interfaces.
Leads evaluation and testing of new releases.
Manages Resource Recommender service.
Coordinates integration projects when required.
Acts as a functional backup for departments.
Manages technical integration work with Library Technology Services.
Tracks and documents all configuration decisions.

Alma Support:

Serves as primary expert on Alma configurations.
Monitors Alma configuration work to minimize conflicts.
Expert on analytics and reports in Alma.
Creates and runs reports, offers training for department analytics.
Acts as liaison between departments, Tableau team, and Sushi integrations.
Supports large collection-based projects by creating sets.
Coordinates technical integration work with Library Technology Services.
Tracks and documents all decisions and processes as needed.

Ex Libris (General):

Primary contact with Ex Libris, ensuring prompt ticket resolution.
Co-chairs Alma Operation Group (Alma-Ops) and Primo Oversight Group (POG).
Supports Leganto service as appropriate.
Acts as project manager for integrating additional libraries to the local LMS.
Coordinates with unit heads to develop and offer staff training.

How to Apply

For more information and to apply, please go to the following: https://northeastern.wd1.myworkdayjobs.com/en-US/careers/details/Ex-Libris-Product-Manager_R123158