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Reference Technology Librarian, HOPKINTON PUBLIC LIBRARY (Hopkinton, MA)

Reposted with updated qualifications

Anticipated Schedule: Wed. 1:00-8:00 pm; Thurs. 4:30-8:30 pm; Fri. 9:00 am-5:00 pm and Saturdays/Sundays on rotation, 9:00 am – 5:00 pmStaff may also be asked to cover available shifts that substitutes are unable to take

The Town of Hopkinton seeks a Reference Technology Librarian 

Hopkinton, a highly engaged community, is committed to equal opportunity, encourages diversity and inclusion, and believes that a positive culture of inclusion in Town governance contributes to the Town’s overall qualities as a great place to live and work. Our collaborative Library team enjoys developing forward-looking, creative approaches to new challenges and opportunities and embraces the library as a space for everyone. Hopkinton could be the vibrant, growing community and library for you!

Under the direction of the Reference and Technology Supervisor, this position assists patrons at the reference desk; coordinates, supports, and troubleshoots technology and technological services within the library in collaboration with Town IT as needed; serves as a bridge between IT and library staff for process improvement; maintains the library’s social media presence; develops and conducts technology instruction and education programs for patrons and staff; develops, suggests and implements policies and procedures regarding library technologies as needed; and promotes, maintains, and educates the public about Library of Things items. 

Knowledge, Abilities and Skills: 

Knowledge of principles and practices of professional library work, procedures and basic reference sources and research techniques.  

Knowledge and proficiency in innovative technology and electronic resource use, instruction and troubleshooting. Interest and ability to acquire new technology skills as needed. Experience utilizing Google Workspace for productivity and collaboration preferred. 

Ability to collaborate with the Reference and Technology team as well as other Library staff on the Library of Things.

Ability to communicate effectively both orally and in writing and to work in a highly collaborative, team-based environment.

Skill in customer service. 

Skill in social networking applications and tools. Experience maintaining a social media presence for an organization preferred.  


Bachelor’s Degree in a related field, and one (1) to three (3) years experience in a similar position in a public library with at least one (1) year of reference/adult services experience; or any equivalent combination of education, training, and experience. Master’s degree in Library Science (MLS) from an ALA-accredited program preferred.  Students working toward completion of their MLS degree will also be considered. Technology experience is strongly preferred.

Full/Part Time

Part Time



Salary Range

$25.29 – $31.04  /  hour

Salary Notes

Salary depending on qualifications. Competitive Leave and Benefits package Great County Pension.

Closing Date

How to Apply

To be considered for this position, please submit the following required documents: Application for Employment, cover letter, and resume to: [email protected]. Applications received before 4:00 pm, Thursday, February 22, 2024, will be reviewed and receive 1st priority. The position will remain open until filled.  Applications will be accepted via drop off or mailed to: Town Hall, Human Resources Department, 18 Main Street, Hopkinton, MA 01748.