TECHNOLOGY AND INNOVATION ASSISTANT, Wellesley Free Library, (Wellesley, MA)

Posted February 1, 2024

The Town of Wellesley is currently seeking a Technology and Innovation Assistant to join the innovative team at the Wellesley Free Library (WFL).

The Technology and Innovation Assistant assists in troubleshooting and maintenance of the Library’s computer network, providing hardware and software support and training to all WFL Departments. The position is part of the library’s IT department, supervised by the IT Director.

The position requires a Bachelor’s Degree in Information Technology or related field or an Associate’s Degree in Information Technology and two years’ experience in a technical field or any combination of education and experience necessary to perform the work. A demonstrated understanding of current Microsoft and Apple operating systems and software applications is expected.

The desire to learn new technologies and to be fearless and flexible while taking on cutting-edge projects in a fun environment is essential.

Experience working with a diverse group of individuals with varying computer skill levels, ability to interact tactfully and appropriately with library patrons and staff, excellent and effective customer service, troubleshooting, oral and written communication skills are also required. The schedule may include evenings and weekends.

Experience with software commonly used in libraries such as computer/room reservation, print management, CMS, and ILS applications are a plus.

The hourly starting rate of pay is $26.89 and the position is benefit-eligible.

How to Apply

To apply, submit a Town of Wellesley job application, a cover letter and resume to the Human Resources Department, Town Hall, 525 Washington Street, Wellesley, MA 02482 or e-mail as a Word document or PDF to [email protected] by February 23. AA/EOE