Interlibrary Loan Specialist, University of Massachusetts Amherst Libraries, Amherst, MA

Posted January 30, 2024

The University of Massachusetts Amherst Libraries is hiring for an Interlibrary Loan specialist!

This is an excellent position for someone currently in or considering going into library school. 

The Interlibrary Loan Specialist uses resource sharing systems, library systems, and a variety of online databases to process requests for materials needed by University patrons, and requests from other libraries for materials held by the University Libraries; ensures that records are updated quickly and accurately; responds thoroughly and accurately to questions from patrons and other libraries; participates in consortial initiatives related to resource sharing; and contributes to department documentation relating to resource sharing.

This position is one of five staff members in the Interlibrary Loan unit, and reports to the Resource Sharing Librarian. We have a truly excellent and collaborative team. 

This position works Monday-Friday daytime hours (typically 8am-4pm) and has the opportunity for a hybrid work schedule (most ILL staff work one day remote per week during the semester and two remote days per week during the summer). The position is in the USA/MTA union at a grade 14 (about $24.50/hour — full salary info: https://www.umass.edu/hr/media/971/download?attachment). The union has done a great job of negotiating for cost of living increases.

To see the full position description and apply: https://careers.umass.edu/amherst/en-us/job/521993/library-assistant-iii-interlibrary-loan-specialist-hybrid-opportunity. The search panel is reviewing applications as they arrive.