Temporary Project Manager/Library Systems, Berklee College of Music, Boston, MA
Posted January 24, 2024
Job Description:
The Berklee Library seeks applications for a Temporary Project Manager/Library
Systems to assist a team planning and transitioning from two systems (Koha and
Evergreen) to a single unified library systems platform. This project is a major effort for
the Berklee Library and Learning Resources Department and will be a cooperative effort
with involvement of library staff from all areas of the library, especially Technical
Services and Access Services, and will require regular communication with the systems
vendors and library staff. The project will involve a massive data migration, complex
system configuration, revamping of many library workflows, and a development of a
comprehensive communications and training program for Library staff.
The Temporary Project Manager/Library Systems will report to the Associate Dean of
the Library. The position will be dedicated solely to the project and will play a key role in
project communications, scheduling and coordination of efforts across The Library and
liaising with systems vendors. The scope of the work will include early project planning,
communications, and coordination through migration and implementation, and post
implementation review and verification.
This is a one year, 25 hour per week, flexible modality, temporary staff position with the
possibility of extension to another year. The anticipated start date is February/March
2024.
- Strategic Collaboration:
● Collaborate closely with the Associate Dean of the Library to strategically plan,
coordinate, and monitor all project activities, ensuring alignment with quality and
performance objectives.
● Act as a key partner in translating organizational goals into actionable project
plans, fostering a results-driven culture within the Library. - Stakeholder Engagement:
● Maintain a proactive and open line of communication with library staff, ensuring
a deep understanding of their needs and expectations.
● Effectively articulate the functionality and configurability of the Integrated Library
System (ILS) software, fostering satisfaction and engagement among library
staff. - Project Design and Implementation:
● Partner with the Associate Dean, Associate Director of Library Systems & Web
Development, library staff, and vendors to meticulously design and implement
ILS-related projects.
● Guide projects from initial requirements gathering through to completion,
conducting thorough assessments of outcomes and impacts to optimize future
initiatives. - Vendor Liaison and Issue Resolution:
● Serve as a primary liaison between The Library and vendors, proactively
addressing and resolving system performance issues to maintain seamless
operations.
● Conduct thorough research and testing of ILS functionality, ensuring a
comprehensive understanding, and collaborate with colleagues to document
findings. - System Administration:
● Administer organizational settings, circulation/hold policies, and other system
configurations, ensuring optimal functionality and alignment with library
objectives.
● Develop and maintain documentation for program policies and procedures,
encompassing both software functionality and internal operational protocols. - User Support and Training:
● Respond promptly to help tickets, bug reports, and technical support requests,
referring issues to the appropriate staff members for timely resolution.
● Organize and facilitate training activities related to new ILS functions and
services, contributing to enhanced user proficiency and satisfaction. - Continuous Improvement:
● Contribute actively to the refinement of internal best practices, ensuring the
delivery of high-quality services that align with the evolving needs of The Library.
● Stay informed about industry trends and emerging technologies, integrating
innovative approaches into project management strategies for continuous
improvement.
SKILLS AND ABILITIES REQUIRED:
● Project Management Professional (PMP), CSM (Certified Scrum Master), or
equivalent certification preferred
● Sound project management knowledge, skills and abilities with a variety of
methodologies and business process tools, and the flexibility to apply the best
method to the needs of the project
● Bachelor’s degree or related degree work
● 5+ years of progressive project management work experience
● Previous ILS migration experience highly desired
● Experience with back-end functionality in an ILS (configuring loan rules, import
tables, etc.)
● Demonstrated ability to effectively plan, manage, and complete complex projects
● Knowledge of Library Discovery layers and application of integrated library
systems a plus
● Proven ability to work & lead effectively in a highly diverse campus community
● Excellent interpersonal and team collaboration skills
● Strong organizational skills & attention to detail
● A commitment to a culture of diversity, equity and inclusion with respect for
people of diverse cultures and backgrounds
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit,
qualifications, experience, ability, and job performance. Berklee affirms that inequality is
detrimental to our faculty, staff, students, and the communities we serve. Our goal is to
make lasting change through our actions. Berklee is committed to providing fair and
equitable consideration of all employees and applicants without regard to race, color,
religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender
identity or expression, disability, genetic information, or status as a member of the
armed forces or veteran of the armed forces, or any other category protected by federal,
state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are
provided reasonable accommodations. If reasonable accommodation is needed to
participate in the job application or interview process, to perform essential job
functions, and/or to receive other benefits and privileges of employment, please contact
the Human Resources Team at [email protected] or call 617-747-2375.
Berklee is committed to increasing the diversity of our institution, community, and the
curriculum. Candidates who can contribute to that goal are encouraged to apply and to
identify their strengths in this area.