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Library Assistant III, Systems and Technology Services, Bridgewater State University, (Bridgewater, MA)

Bridgewater State University is an inclusive community dedicated to the lifelong success of all
students, focused on the continuous improvement of its people, and responsible for leading
innovation that benefits Southeastern Massachusetts, the commonwealth, and the world.
Bridgewater’s accessible environment of teaching and learning stimulates critical thinking,
pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse
interpersonal relationships, and fostering an appreciation for global engagement, all aimed at
transforming lives and improving the human condition.

Our commitment to diversity, equity, and inclusion is reflected in our institutional values, which
ensure that all students are supported and succeed.

Bridgewater State University is an equal employment opportunity/affirmative action employer.
Members of underrepresented groups, and those committed to working in a diverse cultural
environment, are strongly encouraged to apply.

The Clement C. Maxwell Library is open an average of 94 hours each week during the
academic year. It is a busy, dynamic place with classrooms, academic and administrative
offices throughout the building. The library serves all BSU students, faculty, staff, researchers
from across the country and world, as well as the residents of the surrounding communities.
Library Services is dedicated to meeting the needs of its communities, to updating its service
models as pedagogies and librarianship evolve, to renewing the knowledge and skills of
librarians and staff as practices change, to deploying new technologies to improve interactions
with library users and to enhance user experiences. Successful candidates will be staff
members who can work with their colleagues to help meet the mission of the department in
serving and supporting our racially and ethnically diverse campus community. Members of
underrepresented groups, minorities, women, veterans, persons with disabilities, and all
persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Position Summary:
The Library Assistant III (LAIII) is a full-time position which reports to the Systems Librarian and collaborates with colleagues in the Technical Services department and throughout the library to assist in the administration of library systems. In addition, the Systems LAIII participates in library-wide meetings, provides excellent customer service, and performs other related duties as assigned.
Tour of Duty: 8:00 a.m. to 4:15 p.m. Monday through Friday,
(Saturdays and Sundays as days off)
Subject to change
Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all
persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Essential Duties:


  • Serve as co-chair of Social Media Committee.
  • Manage HootSuite including making sure posts are scheduled, filling in for committee members in their absence, training new committee members, responding to comments and interactions, and following accounts.
  • Create and manage EngageBSU account and post relevant content and updates for
    the BSU community.
  • Maintain the library website’s calendar including posting events and changing library open hours for semester and intersession.
  • Maintain the Koha (Integrated Library System) calendar.
  • Perform routine maintenance and updates of website content including fact checking and link checking.
  • Update ComCat patrons in Koha with monthly update data.
  • Support the configuration and use of Springshare tools, including LibApps, LibChat, and LibGuides.
  • With the Systems Librarian, create, organize, and perform usability studies.
  • Performing usability research on library website and social media, including running and analyzing
  • With the Systems Librarian, train librarians and staff in the use of new and existing software and
    technology services as necessary.
  • Help with first line troubleshooting of loanable technology as necessary.
  • Assist with troubleshooting of technology problems reported by library staff.
  • Assist the Systems Librarian with reporting and collection of usage statistics from library applications.
    Required Qualifications:
  • Applicant must have at least two years of full-time or equivalent part-time paraprofessional experience
    as a library assistant.
  • Ability to communicate effectively and to follow oral and written instructions.
  • Ability to establish and maintain harmonious working relationships with others.
  • Ability to maintain accurate records.
  • Self-motivated and able to work under minimal supervision at times
  • Knowledge of and ability to prepare general reports.
    Preferred Qualifications:
  • Knowledge of and ability to use Microsoft 365 applications including Teams
  • Web application programming experience including but not limited to HTML, XML, CSS, and JavaScript
  • Experience with Drupal CMS
  • Experience using a wide variety of library system platforms and applications, and current library-related
    hardware and software
  • Experience with Koha ILS, ILLiad, Springshare LibApps (LibGuides, LibChat, LibCal, LibWizard, and

Pay Rate: $1,802.51 bi-weekly (Grade 14, Step 1)

How to Apply

Application deadline: February 11, 2024
Please use this link for full job details and to apply through