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Coordinator of Library Services, Middlesex Community College, (Lowell, MA)

General Summary: The Coordinator of Library Services is an enthusiastic, creative and forward thinking member of the library leadership team in the Lowell campus Library, reporting to the Director of Libraries .The successful candidate must enjoy working with our diverse library users and staff, and welcome the challenges of developing and maintaining innovative ways of delivering materials and services that support student success in both the library and online environments. Responsible for coordinating all aspects of the operations of the Lowell campus Library serving students, faculty, staff and community users including supervising support staff.  Assists in developing policies and procedures to provide clear direction and priorities in the context of the library’s strategic directions, fostering cross-department collaboration and promoting mutual understanding through effective communication to ensure smooth operation.

Duties and Responsibilities:

  • Responsible for coordinating all day-to-day operations of the Lowell campus Library in the areas of reference, instruction, interlibrary loan, circulation, and collection development. Serves as part of the library leadership team representing and advocating for the unique needs of the diverse library users. Assesses user needs and the effectiveness of library services and resources. Assists in the establishment and review of policies, procedures, goals and objectives for the staff at the Lowell campus.
  • Provides direct supervision of all full and part-time support staff at the Lowell campus Library; and provides technical guidance for all professional staff at the Lowell campus Library by assessing work flow issues, reviewing work for quality including training and daily supervision to ensure program integrity.  Participates in the selection of new staff.  Conducts performance evaluations for support staff and assists in the preparation of performance evaluation for professional staff.
  • Assists in developing staff training materials.
  • Assists in developing work schedules for part-time staff to ensure coverage for services during the hours the library is open. Serves as a backup for other staff in their absence.
  • As part of the library leadership team, coordinates the Lowell campus Library practices and procedures with those of the other two departments of the MCC libraries: the Technical Services and the Bedford campus Public Services departments. Meets regularly with the other library coordinators to discuss, plan and make recommendations with regard to library services and policy.
  • Coordinates and provides both reference and instructional services to students, faculty and staff to assist in their use of resources in all formats available in our library and remotely. Prepares supporting materials to assist with reference and instruction. Assists with the ongoing development and revision of the MCC library website, library social media channels such as the MCC App’s wall and Springshare LibApps platform.
  • Coordinates the instruction program across both libraries to support MCC’s information literacy objectives. Collaborates with teaching faculty and other librarians to develop and assess the effectiveness of instructional programs that promote information literacy within the curriculum. 
  • Responsible for all scheduling of the library’s Kerouac Room for library instruction and other college use through the 25Live scheduling system.
  • Oversees the development of the Lowell library collection by identifying, evaluating, and selecting materials for that collection in support of the mission of the college, the specific courses taught in Lowell, and the unique needs of the population we serve.  Supervises the annual inventory of the Lowell collection and discards outdated and damaged materials as needed.
  • Collaborates with other academic and public librarians and library organizations in our region to help provide programs, resources, and services that support our students’ educational success, promote lifelong learning, and enrich the communities that we serve.
  • Participates in the ongoing process of assessing all aspects of library services, collections and facilities. Assists instruction librarians and faculty in the development of programmatic assessment models that measure the impact of library instruction on student learning; Assists faculty by providing the information needed to assess college programs through the program review process as well as programmatic accreditations where applicable. Provides support to faculty with the identification, selection, and adoption of Open Educational Resources (OER) resources.
  • Organizes, prepares and presents professional development opportunities for faculty and staff to update their skills in information retrieval, assist them in developing instructional strategies to maximize student success in information literacy, and to highlight new resources offered by the library as they become available.
  • Performs other duties, as required.

How to Apply

For more information and to apply, please go to the following:;jsessionid=8C6C8E46A365337B63427D2201F92648?JOBID=170069