Knowledge and Learning Services Assistant, Darien Library, Darien, CT

Posted November 16, 2023

Description:

Darien Library seeks a friendly, energetic self-starter and life-long learner with excellent information-seeking and technology skills. The successful candidate will provide extraordinary customer service, research help, and tech support to Library users. The ideal candidate finds joy in helping others, is perpetually eager to learn new things, and is excited to work with people from all walks of life. This is a part-time position with no benefits. The candidate will work at least 12-16 hours per week, including evenings and weekends and additional shifts as needed, not to exceed 29 hours per week.

Duties:

• Staff an active Reference Desk and Technology Help Desk.
• Oversee activity in the adult Research, Magazine, and quiet study areas.
• Utilize appropriate reference resources to connect patrons to the information they seek.
• Assist patrons with print and digital resources.
• Maintain a current knowledge of the Library’s electronic resources including databases and links from the Research page.
• Assist patrons with computer hardware and software, including printers and scanners.
• Provide Notary Public Services.
• Other duties as assigned.

Qualification:

• MLIS degree or a degree in progress at an ALA-accredited library sciences or information sciences graduate program.
• Excellent customer service and reference skills.
• Demonstrated ability to communicate complex concepts in simple, easy-to-understand terms.
• Clear and direct oral and written communication skills.
• Ability to type quickly and accurately.
• Knowledge of Microsoft Office Suite, especially Outlook, Word, and Excel.
• Multilingual candidates, or those with a functional knowledge of another language, are desirable.

To Apply:

To apply, please email your cover letter and resume to Bree Marsden, HR Manager, at [email protected]. Please make your subject line PT KLS Assistant. Apply by Friday, December 2, 2023.