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Supervisor, Reference/Adult Services, Yarmouth Town Libraries, South Yarmouth, MA

Descriptions

The Town of Yarmouth is searching for a REFERENCE/ADULT SERVICES LIBRARIAN to join our LIBRARY team!  Working under the direct supervision of the LIBRARY DIRECTOR, the REFERENCE/ADULT SERVICES LIBRARIAN performs professional, supervisory, administrative, technical, and direct service work. Responsible for services to individuals over the age of 18. 

Ability to perform varied complex and responsible tasks independently, requiring broad and specific knowledge, reading and learning, customer service and library programming, communication, budgeting, and general administrative work. 

Develops Reference and Adult Services system-wide; plans and implements programs and activities for adults and families in the libraries and in the community. Plans, tracks and manages the Reference and Non-Fiction budget for materials acquisition, equipment and supplies, as well as program funding. Researches, applies for, and manages grants related to Adult Services. 

Responsible for selection, purchasing and maintenance of Reference and Non-Fiction collections in all formats; evaluates the collection for balance and comprehensiveness, as well as diversity, equity and inclusion; coordinates removal of library materials. Directs and executes publicity, including public relations, displays, calendar of activities, press releases, and social media for the promotion of family and adult library activities and services. 

Performs reference services in person and remotely; assists patrons with requests for information or materials; searches sources; provides reader’s advisory; teaches patrons how to use the library computer catalog and other technical equipment. Organizes and implements all community outreach to individuals 19 years and older. 

Oversees the physical condition and appearance of the Reference and Adult Services areas, to provide an appealing, functional, and safe environment for all. Is trained in safety and evacuation techniques. 

Participates in promotional efforts; represents the library in the community; develops new avenues for community outreach, and may participate on municipal task forces and committees. Represents library at local and regional meetings, conferences and workshops. Performs a variety of professional library activities. 

Assists in determining appropriate technology for Adult Services: computer hardware and software, online databases, peripherals, and other equipment. Helps to maintain and troubleshoot library computers, electronic devices, and audiovisual equipment. Trains staff and assists public in proper handling, care and use of computers, apps, and devices. Able to set up peripheral devices, projection equipment, Smart TV and SmartBoard for meetings and presentations. 

Receives and responds to complaints and/or special requests from patrons and community groups, providing response or conflict resolution. Manages confidential information for both the public and staff. Information could include privileged health, financial, and other personal information.

Recommends, enforces, and interprets library policies pertaining to the circulation of materials and use of equipment in the cooperative network environment of the Cape Libraries Automated Materials Sharing (CLAMS). 

Salary: Starting rate is $30.52-$34.08 per hour based upon experience, plus benefits

Recommended Minimum Qualifications

Bachelor’s degree is required. Master’s degree in Library and Information Science from an ALA-accredited school is preferred. Three (3) to five (5) years’ experience in a public library, including supervisory experience preferred, or any equivalent combination of education and experience. 

Valid Driver’s License; must be able to successfully pass a CORI background check. 

Physical requirements include frequent standing, walking, bending, reaching, and climbing. Ability to operate a keyboard at an efficient speed. Frequently required to sit and talk or hear, use hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may regularly lift, and/or move materials weighing up to 30 pounds of bins, books, book carts, and materials. Vision requirements include the ability to read routine documents and use a computer with vision and hearing correctable to normal ranges. 

Position requires at least one evening per week, and rotating week-end hours, year-round. 

Application Procedure

Please complete an employment application form. Submit completed employment application form, resume and cover letter to [email protected] with “Reference/Adult Services Librarian” in the subject line and include your full name, address, phone number and email address on the cover letter and resume. Applications received prior to November 30, 2023, will receive preference. 

The Town of Yarmouth is an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans/M/F. We encourage Veterans and those with Disabilities to apply. Applications are reviewed confidentially. Applicants who require accommodation in the job application process are encouraged to contact us at (508) 398-2231 x1274 or email [email protected] for assistance.