Reference Librarian, City of Marlborough, Marlborough, MA

Posted September 7, 2023

Description:

Under the supervision of the Head of Adult Services, performs a variety of activities providing
informational, instructional and reference services for the public. This position has regularly assigned
evening and weekend shifts.

Essential Job Functions:

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be
performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or
a logical assignment to the position.
● Promotes and provides exemplary customer service to patrons and staff. Provides positive and
proactive reference and information services for patrons, using a variety of resources in both print
and electronic formats.
● Promotes, advises, and assists patrons in selecting, locating, and utilizing library resources.
● Instructs the public in the use of the library catalog, digital resources, and technology.
● Provides Reader’s Advisory Services to library patrons, which includes creating booklists and
attractive displays to showcase library material.
● Works with supervisor to collaborate on providing an array of programs for the public with a
focus on programs for Adults.
● Troubleshoots public and staff computers and other library technology.
● Assists with collection management for the adult collection which includes selecting materials
and maintaining the collection with weeding and shelf reading.
● Assists in production of marketing materials for programs and services.
● Helps promote library services outside the library through community outreach initiatives.
● Protects confidentiality of patron records according to library policy and Mass General Law.
● Explains library policies and procedures.
● Monitors safety of the library facility for employees and the public. Responds appropriately to
emergencies and keeps supervisor informed of any problematic situation.
● Under the supervision of the Assistant Library Director, provides input to strategic planning and
implementation of short and long-term goals. Fulfills other projects as directed or assigned.
● Contributes to statistical reporting for ARIS state report and additional statistics as requested or
assigned.
● Covers for other departments as necessary or assigned.
● Follow safe work practices.
● Other duties as directed or assigned.

Education:

Master’s in library science from an accredited program. Prior customer service is desirable. This
position has regularly assigned evening and weekend shifts.

How to Apply

Interested candidates should forward cover letter and resume to: [email protected]