Library Assistant, Whitinsville Social Library, (Whitinsville, MA)

Posted August 15, 2023

The Town of Northbridge seeks candidates to fill a part-time Library Assistant position at Whitinsville Social Library. Candidates must be available to fill the closing shifts on Mondays and Wednesdays (3-8), all day Friday (10-5) and at least two Saturdays (10-2) a month. This is a public facing position at our circulation desk. This is a non-benefited position.

Primary responsibilities:

Providing direct customer service in person, via telephone and email to people of all ages, abilities and
backgrounds from the community.
Promoting Whitinsville Social Library services including physical and electronic resources.
Demonstrating to patrons how to use self-service options including using their online library account, library apps, personal computers, printing, registering for events and museum passes, downloading e-books & e-audiobooks, and other library resources.
The work is detail orientated and can be fast-paced. Job involves standing, walking, or using stairs for the entire shift.
Other responsibilities may be assigned.

Required Qualifications:

Experience in providing excellent customer service and working with the public in-person and via telephone.
Excellent with personal computers including Microsoft Office, online searching, Internet/browsers including Chrome, G-Suite and email, printers, smartphones, and copy machines.
Detail oriented with an ability to use alpha-numeric organizational schemes (Dewey Decimal Classification).
Must be able to lift a minimum of 30 pounds, stand for up to 5 hours, repeatedly bend and stoop to reach shelves, and work under very noisy conditions for up to 1 hour.
Ability to pass a criminal records (CORI) check and pre-employment physical.
High School Diploma or equivalency.

Preferred Qualifications:

Previous working or volunteer experience in a library and/or current MLIS student.
Experience with Evergreen ILS and/or the CWMARS online public access catalog.
Experience with downloadable and streaming media, apps, and e-reader devices.
Current public library patron and supporter.
Excellent availability.
Experience with arts & crafts, marketing, event planning, or social media management.

Starting pay is $15.30 per hour.

How to Apply

Internal/External Applicants:

To be considered for this position, submit a cover letter and Town of Northbridge Application to the Library Director at [email protected]. Resumes are not required but accepted. Email applications are greatly preferred.

Review of applications will commence immediately and will continue until a suitable candidate is determined.

The Town of Northbridge is an Affirmative Action/Equal Opportunity Employer.