Senior Library Assistant, Thomas Crane Public Library, (Quincy, MA)

Posted August 8, 2023

Senior Library Assistant – 19 Hours/week
Paraprofessional V; Salary $23.40-29.77 (in six steps) plus weekend differential

Duties:
Performs a variety of library tasks related to circulation and public services at the Main Library
and other locations.

Requirements:
Bachelor’s degree preferred; Experience with common office computer applications required;
Public service experience with adults, teens and children strongly preferred
Schedule (19 hours/week): Tuesday 5-9, Wednesday 5-9, Thursday 10-2, alternating Fridays/Saturdays 9-5
(Week A Schedule)

Closing Date: 5:00 p.m. on Friday, August 12, 2023

General Statement of Duties
A Senior Library Assistant may work at the Main Library or branch locations performing a wide
variety of library tasks related to circulation and other public services.

Supervision Received
Works under the supervision of the Circulation & Access Coordinator.

Principal Duties
∙ Gives friendly and helpful service to library users of all ages in person by phone and online,
while ensuring that each library user receives the highest possible standard of customer service ∙
Assists library users in locating and selecting information and materials ∙ Assists library users
with library computers, photocopiers, microfilm readers and other equipment
∙ Assists in all aspects of circulation services including registering library users; charging,
discharging and renewing library materials; placing and filling user holds; collecting fees and
fines; explaining policies and procedures; processing reports and notices, etc. ∙ Assists in opening
and closing procedures
∙ Assists with collection merchandising and maintenance
∙ Assists with shelving, shelf reading, shelf maintenance and materials handling ∙
Resolves library users’ problems and conflicts
∙ Participates on library staff committees and attends in-service trainings ∙ Works at various
locations throughout the library system and may participate in off-site outreach events
∙ Performs other circulation and public service support duties as required

Qualifications
Education & Experience
∙ Bachelor’s degree preferred
∙ Experience with common office computer applications required
∙ Public service experience with adults, teens and children strongly preferred
Knowledge, Skills & Abilities
∙ Must be able to communicate effectively in English, both orally and in writing, and be easily
understood on voice telephone
∙ Fluency in more than one language is highly desirable
∙ Must be able to perform routine and non-routine procedures involving many steps, and
accurately and efficiently sort and shelve materials in alphanumeric order
∙ Must be able to accurately follow complex written and/or verbal instructions and pay close
attention to detail

∙ Must be able to establish and maintain effective working relationships with coworkers in a team
setting; willingness to assist and support coworkers, contribute ideas, maintain flexibility, and
adapt to a rapidly changing environment
∙ Must be able to work independently with limited direct supervision
∙ Must possess a positive customer service attitude and the ability to be friendly, courteous and
tactful with the public
∙ Knowledge of books, authors and reading genres is highly desirable

Physical Demands & Work Environment
Physical Demands:
While performing the duties of this job, the employee is frequently required to:
● Sit or stand for extended periods of time, to bend, stoop, and walk, and to talk and hear
● Use hands to finger, handle, or feel objects, tools, or controls; and to reach with hands and
arms.
● Lift and carry books and other library materials up to 25 pounds, push loaded book trucks
up to 150 pounds, and operate a variety of machinery and equipment, including office
equipment such as computers, scanners, copiers, facsimile machines, CD/DVD players
and related equipment.
● Vision requirements include close vision, distance vision, depth perception and the ability
to adjust focus

Work Environment:
While performing the duties of this job, the employee will encounter hectic or demanding
situations, including behavioral issues and frequent interruptions, with maximum flexibility
required. The job involves working a varied schedule, including evenings and weekends, and
assignments at a variety of library service points and branch library locations. Employees must be
willing and able to travel between branch locations and to attend meetings and events outside the
library.

How to Apply

Send a current resume and cover letter to Circulation & Access Services Coordinator Paul Porter ([email protected])