Research and Reference Specialist, WilmerHale, (Boston, MA)

Posted July 7, 2023

Position Type: Full-Time / Regular

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe, and Asia. Our lawyers work at the intersection of government, technology, and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration, and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

What You Will Be Doing

Provides reference and research assistance in support of the various legal and administrative departments throughout the firm.  Assists reference staff on research and reference projects.  Works with Director, Manager or Supervisor on Library and Research projects.

About This Role

·         Provides research and reference assistance to attorneys in all practice areas in a timely and effective manner using various print and digital resources. Bills time to client/matters as appropriate. 

·         Provides research and reference assistance to support the functions of the various administrative departments of the firm, including but not limited to, Client Development, New Business/Conflicts, secretarial, paralegal and Managing Attorney Office.

·         Performs regular monitoring of news, dockets, legislative and regulatory changes, and other subject area monitoring, as necessary. Assists in the preparation of related updates, newsletters, and other communications.

·         Maintains working knowledge of the library print collections, digital resources, interlibrary loan availability, document delivery, and other resources as appropriate. Shows proficiency in primary database usage, search strategy and syntax, and licensing restrictions.

·         As part of the Research & Reference Services team, provides reference desk coverage as assigned and follows internal procedures for the handling of requests as set by the Director and Research & Reference Services Manager.

·         Works with Research & Reference Services Manager to support the maintenance of intranet reference collections by performing regular link checking and data collection/input to facilitate integration of subject-specific resources into larger firm portal.

·         Participates in resource evaluation projects including pilots of new services, comparisons of resources, and preparation of related evaluative memos.

·         Assigned to focus on areas of the practice, administrative departments, subject or topic areas as required by the Research & Reference Services Manager to meet the needs of the Firm.

·         Works with Director, and Research & Reference Services Manager on departmental projects and initiatives as requested.

·         Contributes to the firm’s Service Excellence initiative to consistently improve its image internally and externally. Displays professionalism, quality service and a “can do” attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person.

Your Qualifications / What You Will Bring

·         Working knowledge of print and digital legal and business resources and research techniques.

·         Ability to work quickly, and with great attention to detail.

·         Good interpersonal skills and ability to communicate clearly and effectively.

·         Excellent organizational skills.

Education:

·         MLS, MLIS, J.D., or equivalent required. (Combination of education in a research-intensive field with relevant work experience may be considered.)

Experience:

·         3 years of reference or research experience required. 

·         Experience in a large law firm or comparable environment preferred. 

This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary. 

WilmerHale is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

How to Apply

For more information and to apply, please go to the following link: https://wilmerhale-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=1869&source=ONLINE&JobOwner=993671&company_id=16437&version=2&byBusinessUnit=NULL&bycountry=0&bystate=0&byRegion=&bylocation=NULL&keywords=reference%20specialist&byCat=&proximityCountry=&postalCode=&radiusDistance=&isKilometers=&tosearch=yes&city=