Part Time Library Assistant (19 hours), Turner Free Library, (Randolph, MA)

Posted June 24, 2023

Part Time Library Assistant

Part time Library Assistant position available at the Turner Free Library in the Town of Randolph. Responsible for exemplary customer service at busy circulation desks of a popular public library. Will answer phones, check patron materials in and out, complete hold lists, straighten shelves, conduct readers advisory, provide computer troubleshooting, issue and replace library cards, assists with reserves, aid with materials processing, collect fines, and prepare and send overdue notices. Computer proficiency is required. Working hours will be split between the adult and children’s departments.

The position is 19 hours per week, $27.33 per hour (Union Grade 3, Step 1). The hours will include a combination of days, nights, and potentially weekends.

LIBRARY ASSISTANT

Current Status: Part Time FLSA Status: Non-exempt

DISTINGUISHING CHARACTERISTICS:

Works under the direct supervision of the Chief Circulation Librarian or other supervisor.
Provides a welcoming, friendly, and helpful environment to all patrons while maintaining the library mission of providing equal access to all patrons, while enforcing the Appropriate Patron Behavior Policy.
Performs a variety of routine and well-defined duties which require the exercise of some judgment and initiative in assisting patrons and responding to requests.
Enjoys frequent contact with the general public, requiring courtesy, tact, and patience in providing assistance to patrons.
Must appreciate the importance of confidentiality and privacy of patron circulation records, personal patron information, and patron book selections.
Moderate physical effort required in performing duties including lifting, carrying, and/or shelving books, under typical library conditions with minimal exposure to hazards.

EXAMPLES OF WORK:

Assists patrons at circulation desk, checking materials in and out, registering new patrons for library cards and Internet access, issues library cards and replaces lost cards, assists with holds and renewals, prepares and sends overdue notices, collects fines, resolves overdue and lost materials issues.
Maintain working knowledge of multiple computer softwares and databases required to exercise daily duties, including, but not limited to: Workflows, SAM, ILL, VirtCat, Open Office, Microsoft Office, assorted reference databases, the Turner Free Library home page, and the Internet.
Assist patrons in utilizing the above mentioned services.
Receive daily transit, including unpacking, checking in, shelving books on hold shelf, and calling patrons to alert them that their materials have arrived.
Provide reference assistance and readers advisory to library patrons.
Assists in the processing of materials for shelving.
Assists with special projects.
Print morning, noon, and evening holds lists, pull requested items and prepare them for transit to requesting libraries.
Troubleshoot public access computers, staff computers, and WIFI, place calls to service providers including, but not limited to SAM, Town of Randolph, and OCLN.
Collect money for overdue fines, lost or damaged items, printing, sales of fundraising items for Friends, replacement of library cards, and occasional donations to the library.
Answer telephone and assist patrons with holds, renewals, general reference, museum pass reservations, hours, program room, donations, directions, etc.
Reserve and distribute Museum Passes.
Clean and repair damaged library media.
Ready reference and readers advisory.
Maintain copier and provide assistance to patrons with copying.
Shelf reading assigned sections of library collection, shifting books, weeding duplicates, and blocking shelves for neatness.
Monitor book drops.
Assist in maintaining the cleanliness of the library: picking up trash, filling scrap paper and pencil supplies, keeping paper in all the printers and copiers, organizing furniture.
Assist with library programs.

RECOMMENDED MINIMUM QUALIFICATIONS:

Education & Experience:

High school diploma, entry level position, experience in library work or similar public service position preferred.

How to Apply

Please email resume and cover letter to Library Director, Sharon Parrington Wright at [email protected]. The Library will be accepting resumes until the position is filled; priority will be given to applications received by 7/8/23. Resumes will be reviewed, and interviews will be conducted on a rolling basis.

The Town of Randolph is proud to be home to a very diverse population and we value the culture and background of all people. We realize the importance of a workforce that is welcoming and inclusive and that treats each resident, business owner, visitor and town employee fairly and with dignity.

The Town of Randolph is an Equal Opportunity Employer. The Town of Randolph does not discriminate on the basis of race, color, creed, national origin, ethnic identity, sex, gender identity, disability, handicap, age, religion, or sexual orientation. The Town of Randolph does not tolerate any form of discrimination, intimidation, threats, bullying, coercion and/or harassment that insults the dignity of others by interfering with their ability or freedom to apply for and work in positions in the Town of Randolph