Technology Services Librarian, Weymouth Public Library, (Weymouth, MA)
Posted March 9, 2023
The Weymouth Public Libraries is in need of a professional and self-starting librarian interested in being a key member of a progressive, dynamic library system. We seek an outgoing, innovative, collaborative, flexible, and service-oriented librarian to provide technology and reference services. Our culture of “Yes!” has resulted in a large growth in programs and services for grateful and increasingly engaged library patrons and local decision makers. We are fortunate to be in a state-of-the-art new building, which has a Digital Media Lab, 46 public computers as well as meeting and study rooms, equipped with collaboration tools and device mirroring capabilities, and our work from FY23-27 will be guided by a new Strategic Plan. This is an exciting opportunity to help our patrons take advantage of all the technologies our space has to offer.
Schedule
When open on Saturdays: Monday 9:00 a.m. to 5:00 p.m.; Tuesday 1:00 p.m. to 9:00 p.m.; Wednesday-Friday 9:00 a.m. to 5:00 p.m.; and every third Saturday 9:00 a.m. to 5:00 p.m. with the following Friday off.
When closed on Saturdays: Monday 9:00 a.m. to 5:00 p.m.; Tuesday 1:00 p.m. to 9:00 p.m.; Wednesday-Friday 9:00 a.m. to 5:00 p.m.
Supervision
Works under the general supervision of the Head of Reference & Adult Services. May receive technology-related direction and guidance from the Town of Weymouth’s Chief Information Officer with the approval of the Head of Reference & Adult Services.
Job Environment
Work is performed under typical office and library conditions. The work environment is moderately quiet. Occasionally required to work outside of normal business hours. In addition, may be required to work on weekends and evenings when staffing levels and staffing situations dictate. Operate computer and other standard office equipment. Daily contact with library patrons, other town departments, vendors, and other library organizations by phone, in person, and in writing.
Essential Functions
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Develops and teaches skill-based classes in the use of computers, mobile devices, digital resources, image and video editing, and other technology to groups of patrons, as well as providing one-on-one technology support. Performs basic troubleshooting of library software and hardware. Works with staff to develop technology competencies, and creates and delivers staff training as needed.
Supports and troubleshoots server-based technologies for the delivery and evaluation of library services including but not limited to: the integrated library system (ILS), licensed databases, digital collections, statistical dashboards, the library website, email and social networking marketing, and communication/graphic design production. Participates in updating website and social media presence. Supports ongoing digitization of the library’s local history collections.
Manages and supports information technology systems for the library. Provides basic technical administration of the library’s computer network systems intended to complement but not supplant the work of the Town’s Information Technology staff. Installs, configures, and maintains library computer hardware and software. Assists in maintaining and troubleshooting the wireless internet access; manages and maintains audiovisual equipment; and assists with troubleshooting the telephone system.
Recommends technology equipment purchases and the procurement of support services. Identifies and recommends additional databases and other digital resources or tools for purchase or subscription. Maintains records to document and facilitate software and database licensing and relicensing; maintains preventative maintenance and replacement schedules for all information technology and audiovisual hardware, and prepares a written Technology Plan for the Director of Library Services, as required.
Provides general library reference services, reader’s/listener’s/viewer’s advisory service, and technological instruction to a diverse public, primarily adults and teenagers. May provide desk coverage for the Teen Room as needed.
Participates in professional development to gain additional knowledge and skills, and shares new knowledge and skills with colleagues as appropriate.
Qualifications
Education and Experience
Master’s degree in library and information sciences from an ALA-accredited school. Applicants with a degree in progress and some relevant work experience may be considered. Experience with library instruction, integrated library systems, hardware, software, and emerging technologies preferred.
Knowledge, Ability, and Skill
Knowledge: Thorough knowledge of library principles, practices, and emerging trends and resources in technology services and reference. Working knowledge of Microsoft Office, Google Suite, or similar products; graphic design software such as Canva; Windows operating systems and networking; HTML, HTML5, XML or successor standards; LAN and TCP/IP configuration; basic computer and peripheral hardware support and troubleshooting; software applications support; and network printer configuration and troubleshooting.
Ability and Skill: Familiarity, comfort, and skill with library digital media services and other library databases, as well as downloadable media, blogging tools, social networks, and website content maintenance. A strong public service commitment. Excellent skills in interpersonal relations, and written, oral, and online communication. Excellent organizational, planning, and problem-solving skills. Ability to excel as a teacher in a group setting or one on one. Ability to work creatively, effectively, independently, and cooperatively with colleagues, patrons, and the community at large. Ability to foster open communication and cooperative relationships. Ability to troubleshoot software and hardware. Must be comfortable with public speaking and giving presentations.
Physical Requirements
Light physical effort required in carrying and shelving books, and in performing other typical library functions. Frequent standing, walking, bending, reaching, and climbing. Ability to operate a keyboard at an efficient speed. Frequently required to sit and talk or hear, use hands to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may occasionally lift and/or move materials weighing up to 20 pounds.
Salary Range
$44,515.28 – $53,018.42 /year DOQ. Note: Union contract negotiations are in progress and pay grades may increase.
How to Apply
Applications will be accepted through March 22, 2023. The Town of Weymouth is an EEO/AA employer. Applicants interested in applying for a position can send their resume and Town of Weymouth Employment Application either by fax to 781-682-3561, by email to [email protected], or by mail or in person to Human Resources, 182 Green Street, N. Weymouth, MA 02191. More information and a Town of Weymouth Employment Application can be found at https://www.weymouth.ma.us/human-resources/pages/working-for-the-town-of-weymouth-employment-opportunities. A cover letter outlining your interest in, and qualifications for, the position is encouraged. Questions can be directed to Human Resources at 781-340-5010.