Senior Application Specialist, Carroll School, (Lincoln, Massachusetts)

Posted March 8, 2023

Description

Carroll School Overview:

Located in Waltham, Lincoln, and Wayland, Massachusetts, Carroll School is an independent day school that serves students with language-based learning differences, such as dyslexia. Carroll School empowers children to become academically skilled students who are strong self-advocates and confident lifelong learners prepared to enter other academic settings. Carroll is an inclusive community committed to embracing diverse strengths, identities, and lived experiences in order to give each child what they most need to thrive. Carroll School is an equal opportunity employer that offers competitive salaries and benefits, including comprehensive professional development opportunities.

Position Description:

We are seeking an experienced Senior Applications Specialist to join our Information Technology team. This position reports to the Chief Technology Officer and serves as an integral member of the Information Technology team. The successful candidate will collaborate with function leaders to seek efficient technology solutions by thoroughly understanding end-to-end business processes. This candidate will be an active problem solver with a robust understanding of software systems, strong technical aptitude, and excellent communication skills. They will get excited about guiding others to use software applications to do their jobs more effectively.

Key Responsibilities:

Efficiently manage numerous cloud-based applications commonly used in K-12 schools.
Develop a vision and goals with the Chief Technology Officer for improvements in Carroll School’s mission-critical application use.
Support end users with varying levels of technical proficiency both on-site and remotely.
Train end-users on the use of applications and software systems.
Collaborate with other Information Technology team members to resolve technical issues and implement new solutions.
Work with administrative departments to develop new processes and procedures with an overall goal to increase efficiency and automation of tasks.
Develop guidelines, training, and documentation for supported applications and associated business processes as needed.
Stay current with advancements in technology by proactively researching, evaluating, and implementing new applications and systems as needed.

Requirements

Bachelor’s degree in computer science, information systems, or a related field.
At least 3 years of experience in a Senior Application Specialist position or a related field.
Experience managing school software (e.g. Google Workspace Admin, Magnus, Aspen, Active Directory, Classlink, and Microsoft 365 are a plus).
Strong knowledge of operating systems, database management, and software applications.
Excellent customer service, communication, and writing skills with a collaborative approach to problem-solving.
Ability to effectively communicate with technical and non-technical audiences at all levels of the school through written and verbal communication with attention to detail.

How to Apply

For more information and to apply, please go to the following link: https://recruiting.paylocity.com/Recruiting/Jobs/Details/1538477