Electronic Resources Access Librarian, Yale University, New Haven, CT
Posted February 22, 2023
Description:
Yale University seeks a forward-looking, collaborative E-Resources Discovery Librarian to sustain intuitive, accurate, and stable access to the library’s extensive online collections. On behalf of the Yale Library and its users, the incumbent designs and maintains metadata and linking across multiple e-resource discovery systems. The Yale Library access environment is dynamic and complex; the person in this role must demonstrate flexibility, open-mindedness, and the ability to adapt to changing and new technologies. The successful candidate will play an integral role in creating successful networked access by keeping the needs of Yale’s diverse users at the center of our online environments and services.
Under the direction of the E-Resources Metadata Management Librarian, the E-Resources Discovery Librarian will create and maintain accurate metadata across access systems (e.g., 360Core, EZproxy, Voyager). You will gather and analyze data from core e-resource access systems and provides recommendations on possible improvements to e-resource access service. You will execute complex e-resource projects in coordination with metadata policy and systems committees. You will be part of a team which collaborates closely with colleagues in the E-Resources and Serials Management group, Technical Services, and other departments, and play a leading role on the e-resources troubleshooting team. You will be responsible for staying abreast of emerging trends and best practices related to e-resources.
Hybrid schedule: The Access Team works on site Monday-Wednesday and remotely Thursday and Friday. New librarians will work fully on site for the first 2-3 months of employment and then will transition to the hybrid schedule.
This position will be assigned a rank of Librarian 2 or Librarian 3. Librarian ranking information can be found at http://bit.ly/YULRanksPromotions
Duties:
Uses expert knowledge of e-resource licensing and access models to create and maintain accurate metadata across access systems, including the knowledge base (360Core), the integrated library system (Voyager), the Database A-Z list, discovery systems (Summon and web), and proxy (EZproxy and Lean Library) platforms. 2. Leads the e-resources troubleshooting team, analyzes problem trends and exceptions, and provides user-centered problem resolution. 3. Designs and leads regular training for troubleshooters and frontline staff to address emergent problems and ongoing needs. 4. Communicates and collaborates with internal and external stakeholders to resolve complex and ambiguous issues in a timely manner. 5. Gathers and analyzes data from core e-resource access systems and collaborates with key partners across the library in order to continuously improve access and fulfillment. 6. Stays abreast of emerging trends and best practices related to e-resources. 7. Plays an active role in e-resource related projects and initiatives as assigned.
Qualifications:
1. Master’s degree from an ALA‐accredited library school. 2. Conceptual and practical knowledge of the technologies used to manage and access e-resources and the relationships among them. 3. Ability to exercise independent judgment and decision making in a complex, tightly integrated technical environment, demonstrating a high level of tolerance for complexity and ambiguity. 4. Ability to communicate professionally, promptly, and consistently, verbally and in writing, with a broad range of internal and external audiences; ability to tailor message(s) to the circumstances and audience. 5. Demonstrated abilities in problem solving, organization, and analytical skills; demonstrated ability to recognize familiar patterns and also identify exceptions to the pattern. Yale University assigns ranks to librarian positions based on a combination of professional experience and accomplishments. Librarian ranking information can be found at: http://www.library.yale.edu/about/departments/lhr/rank.html.
Required Skill/Ability 1:
2 years of professional experience. Experience creating and editing metadata; demonstrated ability working with current metadata standards, e.g. MARC, RDA, KBART, OpenURL.
Required Skill/Ability 2:
Conceptual and practical knowledge of the technologies used to manage and access e-resources and of the relationships between them. Understanding of standard usage metrics such as COUNTER data, EZproxy log files, or Google Analytics. Ability to apply this knowledge in accordance with Yale Library’s priorities and strategic goals.
Required Skill/Ability 3:
Evidence of ability to assess, analyze, plan, and solve problems creatively and collaboratively in a complex, rapidly changing environment. Ability to analyze and synthesize data to support decision making about policies and system administration. Ability to initiate and complete projects in a timely manner.
Required Skill/Ability 4:
Ability to communicate professionally, promptly, and consistently, verbally and in writing, with a broad range of internal and external audiences; ability to tailor the message(s) to the circumstances and audience.
Required Skill/Ability 5:
Demonstrated record of designing projects and bringing them to a conclusion in a timely fashion.
Preferred Education, Experience and Skills:
Demonstrated experience working in a knowledge base and in the cataloging module of an ILS. Demonstrated experience maintaining EZproxy. Demonstrated experience with MARCEdit. Demonstrated ability to troubleshoot e-resource access issues.
Drug Screen: No
Health Screening: No
To apply, visit https://apptrkr.com/3915070