CDL Program Manager, Boston Library Consortium, Boston, MA

Posted February 21, 2023

Job Description

The Boston Library Consortium (BLC) is seeking a full-time Program Manager to lead the consortial implementation of Controlled Digital Lending (CDL) as a mechanism for interlibrary loan.

Preferred Start Date: April 2023

Responsibilities

This role’s overall responsibility will be coordinating the implementation of controlled digital lending for interlibrary loan (CDL for ILL) for BLC members’ libraries, through a wide range of activities with both individual libraries and external partners.

The position reports to the Executive Director. In this role, you will…

Coordinate information gathering and configuration activities for the consortial CDL solution in collaboration with the service provider and the implementation teams across members’ libraries, including SSO setups, data exports from library systems, and necessary API access
Serve as the internal product owner of the consortial CDL solution to the members’ libraries and as the primary contact for communication with the service provider about support requests, outages, etc.
Provide training and workflow guidance to members’ libraries implementing CDL
Coordinate the determination and implementation of standards for resource sharing via CDL, such as service standards and scanning quality standards
Identify any recommended hardware solutions to support CDL and related resource sharing operations, and assist libraries in the acquisition and installation of appropriate tools and technologies
Coordinate the activities and meetings of BLC’s CDL Steering Committee in collaboration with the committee co-chairs and BLC’s Senior Program Coordinator
Liaise between BLC stakeholders and Project ReShare developer teams on the development of software to support CDL for ILL, coordinating input from BLC members’ libraries into the development process, software testing by BLC libraries, and any other aspects of the development process to which BLC members’ libraries can contribute
Coordinate the creation and dissemination of legal guidance for members’ libraries to guide local decision-making on CDL in collaboration with legal counsel and subject matter experts
Engage with resource sharing vendors outside of Project ReShare to advocate for interoperable solutions and to convey the needs of BLC members’ libraries
Assist in the preparation of meeting agendas, documentation, reports and presentations for various internal and external meetings
Engage with other library consortia to build collaborations around CDL for ILL and to share knowledge and best practices
Engage with library collaborative groups in the CDL space, such as the CDL Implementers Forum, NISO’s IS-CDL Working Group, Library Futures, Project ReShare, and others as appropriate
Evaluate and assess the effectiveness of CDL activities, measuring outcomes and reporting on progress toward achieving strategic priorities and communicating the value of BLC’s CDL initiatives
Perform other related duties and participate in special projects and events as assigned

Requirements

A track record of working collaboratively to develop optimal resource sharing workflows and associated documentation
Experience with configuration and management of library resource sharing systems, including integration across library systems
Working knowledge of digitization processes for library materials, scanning workflows, and applicable practices (e.g. OCR, DRM, etc.)
Familiarity with library interoperability standards related to resource sharing (e.g. ISO 18626, Z39.50, etc.)
Empathetic communicator with high emotional intelligence
Adaptability, with demonstrated experience successfully coordinating both long-term projects and immediate term, emerging day-to-day challenges
Reputation as a highly trusted member of teams and community spaces you’ve previously been in
Strong judgment to think critically about everything we are doing and ensure that BLC’s values are infused across all work
Residence in the New England region and ability to travel frequently to the member institutions is required; relocation assistance is available for applicants outside the New England region

Qualifications

Undergraduate degree, plus at least five years’ related work experience, preferably in libraries or higher education
MLIS from an ALA-accredited institution preferred

BLC recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants presenting other qualifications or experience equivalent to those required will be considered and are encouraged to apply.

Compensation

This is a full-time exempt 12-month position with an annual salary of $65,000 to $75,000. Benefits include:

Qualified Small Employer Healthcare Reimbursement Arrangement providing reimbursements for qualified healthcare, dental, and vision insurance premiums and medical expenses
403(b) retirement account with a 5% matching contribution
22 days paid vacation, plus 12 paid holidays and 12 days sick leave annually
Professional development funds
Flexible work schedule – occasional night/weekend hours may be required
Remote work with regular travel

Application Process

Within two weeks of application submission, you will be notified if you have been invited for an initial video interview.
Within two weeks of completing the video interview, you will be notified if you have proceeded to the final round of interviews.
Final round interviews will be scheduled in-person, subject to public health recommendations.
Any offer of employment is contingent upon a review of a background check. Adverse results of a background check do not necessarily preclude an applicant from employment with BLC.

To view the full job description and apply, please visit: https://blc.org/page/were-hiring