Part-time Access Services Associate (Temporary), UMASS Lowell

Posted January 30, 2023

Description:

The Part-time Access Services Associate (Temporary) will open the Lydon Library for daily operations, support student workers, perform circulation and reserve duties, assist in the processing of Interlibrary Loan requests, retrieve and ship materials as requested through RAPID and ILLiad, and receive and process incoming materials for use. This position will be scheduled during the following times: Monday through Friday 7:00 a.m.-10:30 a.m.  Occasional additional hours may also be required. This is a temporary position running through June 30, 2023. It could be extended if the need arises.

We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community.

Reporting to the Access Services Manager/Librarian, the candidate will perform the following job duties: 

Essential Job Duties: 

1. Open the Library: 

• Perform tasks related to opening the building for daily operations, such as unlocking doors, ensuring library systems are ready for patrons, confirming student worker attendance, etc.  

2. Assist in the processing of materials:

• Process Interlibrary Loan requests with ILLiad software.
• Obtain copyrighted materials exceeding fair use guidelines using ReprintsDesk software or OCLC’s IFM payment system.
• Retrieve and ship materials as requested through RAPID and ILLiad.
• Receive and process incoming materials for use. 

3. Provide support for the use of library materials for course work:  

• Create and maintain reserves records in the online catalog.
• Register patrons for library privileges. Issue Boston Library Consortium Cards.
• Issue Walk-In Interlibrary Loan borrowing cards. Maintain patron accounts. 

4. Other duties:

• Communicate with other UML offices such as UCAPS and Campus Security.
• Participate in shelf-shifting projects. Assist in collection weeding activities.
• Other duties as assigned by the Access Services Manager/Librarian, or Head of Access & Technical Services. 

Promote the University’s commitment to customer service by  

• Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed. 
• Ensuring optimum service to all internal and external partners in response to all requests for service and information.  
• Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles. 

Minimum Qualifications (Required): 

Education:

• High School diploma or GED/equivalent

Skills:  

• Demonstrated experience with computer software such as Microsoft Office Suite and data management systems

How to apply:

To learn more and to apply: Please click here